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Grieco Chevrolet of Lauderhill - Service Center

Ft Lauderdale , FL

2.2
43 Reviews

43 Reviews of Grieco Chevrolet of Lauderhill - Service Center

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March 26, 2022

Grieco spent 17.4 million to buy Phil Smith Chevrolet and took "their" Google reviews as their own. I spent $1574 to have an AC Condensor replaced and they couldn't even put the front bumper on properly. Thi More

by gsxrpilot169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Who Knows
January 23, 2022

Service center scam - always looking to UPCHARGE customer. Purchased GM key fobs at the service dept $175 then advised $170 to program. After waiting 30 minutes, Service tech “we are unable to progr More

by M
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown- new
December 08, 2021

On 12/04/21 ( Saturday ), I took my vehicle in for service to have an oil change & tire rotation to include as well to have the vehicle checked for issues with starting difficulties in the morning wh More

by elorde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Technician ( Jonathan Morroquin
April 24, 2021

Marcio and the service tech Paul were very knowledgeable, professional and flawless in getting my vehicle serviced and back on the road . Top notch service , will highly recommend to family members and frie More

by 92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcio Rebeiro and Mechanic " PAUL "
Apr 24, 2021 -

Grieco Chevrolet of Lauderhill responded

Thanks for highlighting some of our staff who helped make this such a great experience! Thanks again for the recommendation, and have an amazing day!

March 09, 2021

We recently moved to Jacksonville and unfortunately had to leave this dealership which was a huge loss to us. We both drive Chevys and had all of our maintenance done here, they were beyond helpful and car More

by Karma0774
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Rohan
Mar 11, 2021 -

Grieco Chevrolet of Lauderhill responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Phil Smith Chevrolet

March 01, 2021

Racist. Racist. Racist. I had my car serviced at this location about two weeks ago, and recently my car would not start. I called the service Dept. to discuss that the car was not starting and I was goin More

by romichel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Service Manager
Mar 11, 2021 -

Grieco Chevrolet of Lauderhill responded

Hi Romichel, I'm sorry to hear about your experience and I assure you that we will always take our customers feedback into account when we review our Customer Service Policies with our team members in order to provide the best overall experience possible for both our customers and our team members. I also wanted to thank you for allowing me to address your concerns with you personally and I am happy we were able to fix your car to your satisfaction and I thank you for the kind words you shared with me about our interaction, it is truly my goal everyday to provide a pleasant experience for all of our customers. I am also grateful that as a minority myself that we were able to talk openly about your comments about my employee making you feel like he was not sensitive to your situation and I promise you that I work hard everyday to create an environment that is inclusive to everyone regardless of their race or gender and you have my commitment that we will continue to strive for perfection when comes to the treatment of our of our customers! Thank you for your Business Emilio Redondo Owner Phil Smith Chevrolet

March 01, 2021

I came in for service for not having any cold air blowing, and new tires. I usually see Marcio Ribeiro as he always explains every detail as to what to expect and is an excellent service rep. As us More

by lcampbell052206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcio Ribeiro
Mar 03, 2021 -

Grieco Chevrolet of Lauderhill responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Phil Smith Chevrolet and we hope to see you again soon!

January 26, 2021

Service advisor was very helpful and explained what needed to be done. Excellent service and friendly, I service both my vehicles here and would not go anywhere else More

by angela6218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcia Ribeiro
Jan 31, 2021 -

Grieco Chevrolet of Lauderhill responded

Thank you for choosing Phil Smith Chevrolet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit! Take care!

January 09, 2021

I’ve been dealing with Victor Bran for several years and he simply gives me the best service one could ask for. Phil Smith rocks More

by cboyd1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Bran
Jan 12, 2021 -

Grieco Chevrolet of Lauderhill responded

Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 09, 2021

On 01/09/2021 I was the only person in line at the parts service department at Phil Smith Chevrolet . The parts service guy take about 4 telephone called before he service me. The only time he see me is wh More

by Cliffordgrierjr
Customer Service
Recommend Dealer
No
Employees Worked With
Scott Schumer
Jan 12, 2021 -

Grieco Chevrolet of Lauderhill responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 733-6000 to discuss your concerns, as your satisfaction is of utmost importance to us.

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