Grieco Hyundai of Johnston
Johnston, RI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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They don't care This is THE worst car dealership I have ever been to. I wanted to buy a Sonata and found one on Grieco's website that I liked. Called them up and made This is THE worst car dealership I have ever been to. I wanted to buy a Sonata and found one on Grieco's website that I liked. Called them up and made an appointment, the rep said the car was available and asked me to meet Justin, the sales manager. When I and my wife showed up, no sign of Justin. After 10 mins of just standing around, we were handed off to Stan. He said they send everyone to "Justin" but you just get whoever is available. Okay fine, let's look at the car. He says that car had been sold the previous day (bait and switch pattern reported by others) but he could show me this other (more expensive) one. I asked if I could look at the inventory and pick one out myself. He actually had the audacity to say that I could go home and look it up on the computer myself. But I had already done my research and picked out a car, and you pulled a bait and switch on me. Okay, let's go for a test drive. VERY RELUCTANTLY he got the dealer plates on and agreed to go for a drive. While on the road, I asked him if he could tell me about the car's features (aka make your sales pitch now.) He says "I don't know." This guy had to be the world's worst used car salesman! The whole time he just sat sullenly in the backseat, not a word exchanged, except at the end when he asked us to pull into the dealer lot. Clearly, Stan was not the man to make a sale. After we came back, he took about half an hour to come up with a lowball trade-in value for my BMW. We could see the entire time that he had just been laughing it up with the guys at the service desk. We had had enough by then and left disappointed. For several days after, I would get voicemails from someone named Jessica, whom I could hear giggling and laughing in the background as she left these perfunctory scripted messages asking to call them back and buy a car. I don't think I have ever felt more disrespected. How bad does a dealership have to be to actually turn away a customer who walks in their door on his own and genuinely wants to buy a car? We decided to take our business to Tasca. They treated us with courtesy and respect, and gave us a great deal on the car we wanted. Their after sales service has been great as well. Sorry Grieco, your loss. P.S. Don't bother with the standard "email us so we can resolve this" reply. You have my contact info. If you are really interested in making this right, YOU call me. More
Greetings from Colchester Ct We came from Connecticut because of the research we had done to find the car we wanted. We were looking for a used car to replace the car we had due t We came from Connecticut because of the research we had done to find the car we wanted. We were looking for a used car to replace the car we had due to an accident. My first contact with Grieco Hyundai was Jessica Vincent who was able to answer my questions and concerns with professionalism and kindness. We were scheduled to meet with Justin who was the manager at Grieco Hyundai the next day. Upon our arrival we were greeted by Angel Concepcion who had the car ready for us to view and take a test drive. We loved the car and it was in perfect condition. We were able to negotiate most successfully with Justin.It was a “win,win” for all of us.They delivered our car to Colchester,Ct the very next day. Our experience from beginning to end with Grieco Hyundai was far beyond our expectations,but I really feel that was due to the professionalism and kindness of Justin and Angel who was assisting him. More
Joe Rodriguez is the best sales manager Grieco Kia had the car I wanted and for the best deal. When they say they can’t be beat on trade in offers they weren’t kidding. I walked out of the Grieco Kia had the car I wanted and for the best deal. When they say they can’t be beat on trade in offers they weren’t kidding. I walked out of the dealership confident that I received the best deal for a great car. Joe Rodriguez was amazing to deal with. He was extremely friendly. His knowledge of the industry and the cars wasn’t matched by anywhere I had been before. He made sure that I was taken care of from beginning to end of the process. He went above and beyond in service when he contacted me the next day during his time off on his Birthday to make sure I was pleased with my service. I dealt with Carissa through online and over the phone prior to arriving and she was great to deal with. She had the car out front when I arrived for the test drive. Stan and Bruce were very helpful in making sure my experience was great. I am glad that I went to Grieco Kia. I wished I saved myself time going to those other dealerships. More
First dealer experience Everyone there was extremely friendly and super helpful! Carla was fantastic. Stan was also fantastic. Not having any experience with purchasing a car Everyone there was extremely friendly and super helpful! Carla was fantastic. Stan was also fantastic. Not having any experience with purchasing a car from a dealer they pretty much held my hand through the whole process. Finding me the best deal on the car and walking me through the whole process. Great experience! More
Lease thieves I returned a vehicle in absolutey mint condition-not a mark or sign of wear. I cleaned and vacuumed every nook and cranny but was charged $460 in exce I returned a vehicle in absolutey mint condition-not a mark or sign of wear. I cleaned and vacuumed every nook and cranny but was charged $460 in excessive wear and use! This is a scam. Find yourself an honest dealer. More
What a Pleasant Surprise What drew us to drive from Cape Cod to the Grieco Kia dealership in Johnston, RI, was their pricing. We knew that we wanted a specific Kia model, a 2 What drew us to drive from Cape Cod to the Grieco Kia dealership in Johnston, RI, was their pricing. We knew that we wanted a specific Kia model, a 2018 Sportage LX, and their price was the best around. The Kias, seem to sell themselves, but with the help of Bruce and Cody, we could weigh all the pros and cons in choosing this particular model. Once the decision was made to purchase the vehicle, the Greico team went right to work to make it possible for us to drive away in our Kia that very day. Magic! We would highly recommend this dealership as everyone was so pleasant to deal with. Thank you Grieco Kia! More
Best car experience in my life The whole experience in my 16 years was the best I’ve ever had I think that says it all. I would absolutely send friends and family to Cody and Stan. The whole experience in my 16 years was the best I’ve ever had I think that says it all. I would absolutely send friends and family to Cody and Stan. As I said before overall great experience. More
Best Experience Ever We were so glad we met Carla Gutierrez today,So far the best experience sales personnel my family and I have met.Our Family was in really bad need of We were so glad we met Carla Gutierrez today,So far the best experience sales personnel my family and I have met.Our Family was in really bad need of a minivan,as our family has expended,we needed to get into a vehicle that was spacious and Greico Kia did just that.They got us into a vehicle that was not only comfortable but suited our growing family.I will recommend any one that wants to pass a good experience in a dealership to visit Greico Kia in Johnston.Thank you Carla for everything you and your team were very professional and understandable.Thank you all guys for the great time and experience.We Love our Sedona.Did anybody say family trip???🤗 More
Buying a car Ok my experience with Grieco was very comfortable they didn't push me they just help make the right choice for me. I will let people know where they Ok my experience with Grieco was very comfortable they didn't push me they just help make the right choice for me. I will let people know where they can get a great car with out feeling pressure More
My new sorento! I had a very positive experience ! The friendly atmosphere and great pricing helped me make my decision so much easier! Carla and Bruce were up fron I had a very positive experience ! The friendly atmosphere and great pricing helped me make my decision so much easier! Carla and Bruce were up front and honest and a pleasure to deal with! More