Grieco Hyundai of Johnston - Service Center

I brought my 2012 Santa Fe in this summer for an inspection, and knew it would be kind of expensive because the check engine light was on, but otherwise the car drove fine. The estimate to repair th inspection, and knew it would be kind of expensive because the check engine light was on, but otherwise the car drove fine. The estimate to repair that issue was $1000, but they also said that the tie rods, front axles and rear pads and rotors needed to be replaced to pass inspection. After the shock wore off, I reluctantly told them go ahead with the repairs, using aftermarket parts if they could. They called me back a couple of days later, and said that the rear axle had broken while getting it off the lift, and that would need to be repaired also, waiving the labor cost (after much complaining on my part). I picked up my car later in the week, and paid half of its value in repairs. The next day I took it for a drive, and a loud screeching noise started to occur whenever I braked, and the alignment was off. I brought it back in, and they realigned it for free, and said the front pads and rotors needed to be replaced to fix the screeching. I said no thanks, and brought it home to do that repair myself since I have the tools and knowledge to do that myself. Well, after I swapped the pads and rotors, the noise was still there. I also noticed a new problem of the vibrations when the car goes above 55, even after rotating the tires. I returned the new parts to the auto store, and have been dealing with the screeching for over a month, . I plan on taking the vehicle into another service provider because this place seems to just want money from me, while making my vehicle worse. Every time I drive the vehicle now, I hear the screeching, feel the shaking in the steering wheel, and get angry because of a simple inspection that ruined this vehicle for me. DO NOT BRING YOUR VEHICLE HERE FOR REPAIRS. More

Great Service I appreciate the timely manner my car was taken in for service. Even though my cost was more than I expected, there were things I needed done and I w I appreciate the timely manner my car was taken in for service. Even though my cost was more than I expected, there were things I needed done and I was not aware. I left feeling very confident of my car until the next service. While waiting Mario in Sales was very kind to give me helpful information regarding my leased car. Even though I was not ready, he took the time to bring up a new car to view for when I am ready. More

Since my spouse has passed away he handled all of these matters now I know that I can go and have services taking care of matters now I know that I can go and have services taking care of More

Terrific! Chris You is VERY professional and efficient. no wasted time. flawless service, glad to interact with him anytime. Looking forward to my next se Chris You is VERY professional and efficient. no wasted time. flawless service, glad to interact with him anytime. Looking forward to my next service visit. More

The customer service employees are friendly and very knowledgeable, the work was done in a very timely manner. The price was actually lower than quoted knowledgeable, the work was done in a very timely manner. The price was actually lower than quoted More

Routine Service Visit The associates were friendly and knowledgeable and the service was performed in good time. When my vehicle was ready, I was pleasantly surprised to se The associates were friendly and knowledgeable and the service was performed in good time. When my vehicle was ready, I was pleasantly surprised to see that it had also been washed. More

oil change Once again the folks at Greico Service were outstanding. Not only were they professional and friendly, but we got to see the salesman who sold us our Once again the folks at Greico Service were outstanding. Not only were they professional and friendly, but we got to see the salesman who sold us our car a year ago, and the Service folks not only washed our car but showed us how to clean some of the interior (and they did that as well!). We are so pleased to have purchased our Hyundai Santa Fe from Greico. More

Service visit Excellent service, very pleasant to work with and mindful of time needed to complete the full recall. Would highly recommend and return for future ser Excellent service, very pleasant to work with and mindful of time needed to complete the full recall. Would highly recommend and return for future service. More

Everyone that works here is always so kind and friendly!!! I never have a problem getting an appointment here. Keep up the awesome work everyone!!! friendly!!! I never have a problem getting an appointment here. Keep up the awesome work everyone!!! More

Great service. Had my inspection done and the dealer service tech Chris was awesome and a great help. Even the service manager was there and she was awesome too. I will always bring my car there. Thank service tech Chris was awesome and a great help. Even the service manager was there and she was awesome too. I will always bring my car there. Thank you. More