Grieco Hyundai of Johnston - Service Center

This was my service performed at this dealership. My old dealership had closed down, and I will likely be back. The service coordinator was cordial and explained everything to me upfront before doing ay wo dealership had closed down, and I will likely be back. The service coordinator was cordial and explained everything to me upfront before doing ay work. The quoted price and actual price after service was reasonably close; no surprises. All services performed seems to have addressed both concerns I expressed when I dropped off my Sonata. When I received the car back it was actually cleaner than when I dropped it off. With the COVID-19 concerns, it was nice to see these guys were taking cleanliness very seriously. More

HELPFUL STAFF BOUGHT A NEW SONATA..HAVING A LITTLE ISSUE WITH THE PHONE CONNECTION. THE SALES AND SERVICE STAFF HAVE GONE ABOVE AND BEYOND TO CORRECT THE ISSUE. ORL BOUGHT A NEW SONATA..HAVING A LITTLE ISSUE WITH THE PHONE CONNECTION. THE SALES AND SERVICE STAFF HAVE GONE ABOVE AND BEYOND TO CORRECT THE ISSUE. ORLANDO, JUSTIN, MARIO AND ROY IN SALES WENT ABOVE AND BEYOND TO HELP. THE SERVICE STAFF ARE JUST AS HELPFUL AND HAVE DONE SO MUCH TO CORRECT THE ISSUE. SHAWNA AND COREY ARE GREAT AND HAVE ASSURED ME THAT THE PROBLEM WILL BE SOLVED TO MY SATISFACTION.. I FIND ALL THE STAFF TO BE EXTREMELY HELPFUL AND COURTEOUS AND I AM CERTAIN THEY WILL WORK TO CORRECT THE ISSUE AS PROMISED. More

Quick Service I needed a quick turn over since I discovered a slow leak in one tire. the service department asked me to come in as soon as I could and dealt with m I needed a quick turn over since I discovered a slow leak in one tire. the service department asked me to come in as soon as I could and dealt with my situation immediately. very professional-very fast service. thank you More

Dealership has always been great. Waiting area clean and well stocked. Work for myself has always been in a timely manner. Staff always courteous and helpful. well stocked. Work for myself has always been in a timely manner. Staff always courteous and helpful. More

service and sales orlando gomes and personal and courteous as well as very knowledgeable of whatever a customer's needs maybe. I would recommend him highly...…. chri orlando gomes and personal and courteous as well as very knowledgeable of whatever a customer's needs maybe. I would recommend him highly...…. chris you was very courteous and friendly and an asset to your service dept. More

I bought my car here and have all my service done here. I am always treated with respect and get in and out without to much of a wait. am always treated with respect and get in and out without to much of a wait. More

Service, sales, management....all superior to any other dealership! Most importantly, same faces every time I visit. That, to me, means they are treated well. Keep up the good work, I'll be back for my nex dealership! Most importantly, same faces every time I visit. That, to me, means they are treated well. Keep up the good work, I'll be back for my next Hyundai. More

Excellent as usual, no surprises. I have had my 2018 Sonata for 15 months, in that time I have had it serviced including a recall four times at Grieco. The response to questions, the I have had my 2018 Sonata for 15 months, in that time I have had it serviced including a recall four times at Grieco. The response to questions, the willingness of the staff and the promptness with which the service is provided all deserve five stars. Grieco is the barometer by which all dealers should be measured. More

In my experience the staff from sales to service have done an outstanding job ensuring that i am satisfied with my car. Everyone is curious and readily any answers that I might have. Very refreshing from done an outstanding job ensuring that i am satisfied with my car. Everyone is curious and readily any answers that I might have. Very refreshing from other dealerships that I have dealt in the past. More

Great experience! I enjoy having my car serviced at the Grieco Hyundai dealership. The associates are always helpful and polite. My car is serviced in a timely manner. I enjoy having my car serviced at the Grieco Hyundai dealership. The associates are always helpful and polite. My car is serviced in a timely manner. The waiting area is pleasant and comfortable. They even give my car a wash before returning it to me. More