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Grieco Nissan of Delray Beach

Delray Beach, FL

Overview
Reviews
4.3
418 Reviews
Call Dealership (561) 454-6701

2200 S Federal Hwy

Delray Beach, FL

33483

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Showing 418 reviews

November 16, 2023

I bought a car from this place a month ago with a trade in. My trade in had some equity and they said the difference would be in a check mailed to me. A month later I am still waiting for the "Check in th More

by Kenbev44
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Ian Divittorio
Report | Print
Dec 20, 2023 -

Grieco Nissan of Delray Beach responded

We apologize for the delay in processing your trade-in equity refund, and we understand your frustration with the situation. It's important to us that we resolve this matter promptly and ensure your satisfaction as a customer. To address this issue, we kindly request that you contact GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

October 20, 2023

Extremely poor customer service. Very impersonal and unprofessional. Run from this place. Completely inadequate shop looking for a cash grab. More

by joshwills954
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ash Taleb
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Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We're disheartened to learn about your unsatisfactory experience at our dealership, and we want to extend our sincerest apologies for any inconvenience you encountered during your visit. We are committed to delivering exceptional customer service, and it's clear that we did not meet your expectations this time. Please reach out to GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

October 11, 2023

Purchased a car and received Excellent and professional customer service. I recommend Evan and Lorenzo. More

by Dgraffeo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan, Lorenzo
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Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

It's truly wonderful to hear that your time at our dealership was exceptional!

October 02, 2023

They listened to my needs and adjusted to what I was looking for. Cordially was an important point in the entire process. More

by pacruz45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalson Latheef
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Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

September 29, 2023

Excellent customer service, very professional. Miguel, was very kind, knowledgeable and helpful. Definitely will recommend. More

by latinjaz54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We want to convey our heartfelt thanks for sharing your experience.

September 18, 2023

I'm very pleased with the service you provided for the customers thank you m More

by cristina513
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Colon, Steve Gani
Report | Print
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We are happy to hear that. Thanks for taking the time and letting us know.

September 14, 2023

Knowledgeable staff friendly and helpful we waited and was offered coffee tea cookies great to wait for car to be done More

by Prnel73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl Robinson, Anthony Lanzaro
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Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We're truly grateful for your 5-star review! Your feedback means a lot to us, and we sincerely appreciate it.

September 13, 2023

Service department lacks proper management and communication skill's... If they are going to keep your car for a week than maybe they should properly communicate this to the customer and keep in t More

by Sysdba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
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Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

We want to extend our sincere apologies for the less than satisfactory experience you had with our service department, and we appreciate your feedback as it helps us identify areas for improvement. Your comments highlight an area where we need to make enhancements to ensure a better experience for our customers. Please reach out to GM, Lorenzo Coscarelli, at lcoscarelli@griecocars.com

September 09, 2023

Great and professional technicians Showroom is nicely done over Expert advice from the technician Courteous staff More

by nmoonasar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
Nov 06, 2023 -

Grieco Nissan of Delray Beach responded

Your comfort and satisfaction are our utmost priorities, and we're delighted that our team's dedication to providing a pressure-free environment made your visit exceptional.

September 05, 2023

Miquel was the best. He’s the reason, I will come back for service. I feel good when I pull up and see Miquel. I know I will be treated right More

by Ocean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miquel Colon-Flores
Report | Print
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