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Griffeth Ford

Caribou, ME

4.9
52 Reviews

16 Access Highway

Caribou, ME

04736

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52 Reviews of Griffeth Ford

February 01, 2024

They go above and beyond for you. Their not just a car dealer, they're the best service you'd ever ask for. More

by andreamhill12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis, sales, and Robbie in service., Sherry Bradley
Feb 09, 2024 -

Griffeth Ford responded

Andreamhill12, thank you for your wonderful response to the quality of service our Staff provides! Thanks again for your business! Take care!

January 17, 2024

Courteous, do as scheduled, good workmanship, they have been consistent in all my visits to date. More

by Dsponberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 29, 2024 -

Griffeth Ford responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

January 04, 2024

Travis took the time to show me all the updated features in our new Bronco. More

by Chris
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Ouellette
Jun 29, 2024 -

Griffeth Ford responded

Chris, we appreciate your feedback of our Staff's outstanding service! Thanks again for your business! Take care!

December 29, 2023

Sales people are great. Service department in the PI location lacks customer service. New truck with 4000 miles on it stalled in town. Had a bed full of groceries and cab fu More

by SKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robbie
Jul 17, 2024 -

Griffeth Ford responded

Skas, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. This is not our norm and we appreciate the chance to try and make this better and hope to continue doing business with valued customers like yourself. We would like another chance to show you that the goals we set in customer service, we take very seriously. Safe Travels.

December 22, 2023

Identfied the problem, got parts and now it’s fixed. Like the good old days! More

by dbeaulieu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Bradley
Jul 17, 2024 -

Griffeth Ford responded

We are happy we could make your experience a positive one! Safe travels!

December 14, 2023

Always friendly, excellence service offered by professional and knowledgeable staff. You are appreciated for all that you bring. More

by colleenstevens188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Merrill
Jul 17, 2024 -

Griffeth Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

November 29, 2023

They have a superior customer service. I had my first oil change and tire rotation for free . They even put on my winter tires for free. They said what they would do and the deal was ma More

by doris06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis ouellette and Robbie in service
Jul 17, 2024 -

Griffeth Ford responded

Doris06, thank you for leaving such a great review and high star rating. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Happy Holidays!

November 18, 2023

You get top rated service at Griffith Ford in Presque Isle. My car always comes back sparkling clean, which brightens my day. Bob Merrill works extremely hard to take care of all situations in a timely m More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Merrill
Jul 17, 2024 -

Griffeth Ford responded

We are happy we could make your experience a positive one! Thanks again for your business! Take care!

November 02, 2023

Great people, will go the extra mile and help you however they can. Always friendly and easy to work with. More

by JBordn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Jul 17, 2024 -

Griffeth Ford responded

Jbordn, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

October 27, 2023

My last appointment there was for an install of a wiring harness for the tow package. They were professional as always and got the job done expeditiously. More

by Michael.cowan15
Recommend Dealer
Yes
Employees Worked With
All of
Jul 17, 2024 -

Griffeth Ford responded

We are happy we could make your experience a positive one! Safe travels!

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