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Griffin Chevrolet

Milwaukee, WI

4.4
419 Reviews
Call Dealership (414) 882-8479

11100 W Metro Auto Mall

Milwaukee, WI

53224

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419 Reviews of Griffin Chevrolet

July 19, 2024

Did not detail my car, only washed it. Left their tools in it and receipts More

by Acon
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
July 04, 2024

The service manager Tyler and mechanic Travis are both ABSOLUTELY AMAZING! They are one xxxx of an assest to the service department as well as the dealership. If it wasn’t for either of them I probably wo More

by Jaimers320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler and Travis in the Service Department
Report | Print
June 30, 2024

I already gave you my last survey, and why do you have to ask me again? More

by EALBRO4B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Oil Change - Just Employee
Report | Print
Jul 05, 2024 -

Griffin Chevrolet responded

Good Afternoon, Thank you for voicing your frustration to us. We send a review email, as does the manufacturer, to our service customers. We apologize you were frustrated with seeing the couple review requests come into your inbox, but one goes directly to GM, while the other is also important as that is the one people see what kind of work we do. If you have any additional questions or concerns, please let us know. You can email or our Service Manager Tyler Hinz at thinz@griffinchevy.com or 414-751-0674

June 30, 2024

Staff very friendly and well knowledgeable. Everyone is so accommodating. I have no complaints. I always take my car here and I will continue More

by LAURETTA.CHAMBERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Miller
Report | Print
June 27, 2024

The staff and the employees that greet you when entering the building are always friendly and very helpful More

by ABOVETHECLOUDSMILW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Pupols
Report | Print
June 20, 2024

Brad and Isabell have been great to work with. I trust them with the corvette and will continue to use them in the future More

by CLINTONCHAPEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Sorenson, Brad Krebs
Report | Print
June 16, 2024

Was greeted when I walked in. Looked at two cars on the lot. Salesman was very knowledgeable. Answered all the questions I asked about the cars. Found the one I really liked and p More

by FEARSONDYAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Ayala. Not good at names there were a couple other people very pleasant
Report | Print
June 16, 2024

Was a pleasure dealing with Isaiah & Ty ,appreciate their help . Thanks so much for taking care of my suv More

by DENNYNJANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service dept - Isaha & Ty, Peter Pupols, Lorraine Miller
Report | Print
June 16, 2024

Chevy became my dream. It is my first time visiting the Griffin showroom. More helpful. More

by NESTORNGL7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
XAVIER AYALA, Steve Brandofina
Report | Print
June 16, 2024

Made an oil change appointment online because time was tight. When I got there was told no appointments. First come first serve. Ended up being there 1.5 hours at the "express" oil change. If there are no More

by Jack
Workmanship
Recommend Dealer
No
Employees Worked With
Oil change service advisor.
Report | Print
Jun 18, 2024 -

Griffin Chevrolet responded

Afternoon Jack, Thank you for bringing up your experience to us. We understand how this was frustrating. We appreciate your business and take these suggestions seriously. Would you be able to provide the name of the Advisor you spoke to? Please reach out to our Service Manager, Tyler Hinz, at thinz@griffinchevy.com, with this information, as well as any other questions or concerns you may have.

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