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Griffin's Hub Chrysler Jeep Dodge Ram

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
507 Reviews
Driving down South 27th Street in Milwaukee, our expansive car lot and prominent modern building stand out like a beacon. More than the hundreds of new and used vehicles you'll find for sale here, you'll discover that Griffin's Hub is a family-owned and operated dealership that strives first and foremost to create a welcoming, hassle-free environment for each of our customers. Since 1998, Griffin's Hub Chrysler Jeep Dodge Ram has been a Milwaukee dealership run by the Griffin family. Serving the local community as well as surrounding areas including Glendale, Waukesha, and Franklin, our team is fully committed to being the go-to dealer for the best-built vehicles on the market today. Whether you're looking for a top-performing modern muscle car like the Dodge Challenge, a family-friendly vehicle like the Chrysler Pacifica, or a hardworking truck like the Ram 150, our new vehicle inventory has what you need.
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5700 S 27th St

Milwaukee, WI

53221

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Showing 507 reviews

June 24, 2024

Hansel is awesome, but rest of the guys that worked on our vehicles have been horrible. Our cars were portered and he/she removed my Club, security bar for the steering wheel. We’ve been to the dealership More

by SMITHDANTHONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kleczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe is amazing!!!, Dino Shackelford
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June 23, 2024

Inexperienced technicians damaged SEVERAL parts on my vehicle. Now my vehicle has to go back in for service to be repaired again More

by raptor146
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Alois
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon, Thank you for bringing up this incident. While we did take great care not to scratch any of the plastic in the vehicle when doing the repair, we are sorry that there were some pieces that were damaged. We have the replacement parts on order and will be making the situation right for you. We are deeply sorry about the stress and inconvenience you have experienced because of this. We will let you know as soon as those ordered parts are in, pick up your vehicle and drop off a loaner, and proceed with the repair. In the meantime, please don't hesitate to reach out to our Assistant Service Manager, Dennis Mohammed, at dmohammed@griffindodge.com or at 414-325-3333.

June 23, 2024

They are customer focus and they care about service. and want to please customers at there dealership. More

by gsexton1450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 21, 2024

Explained what they did and when and what I need to do next. Nice job. More

by Sylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionicio Belmares
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June 20, 2024

They are some nice, great kind, gentle people to work with and go to get cars from More

by LATONYALEE557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Bacon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aicher
3.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Steidtman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wojdacz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen Pavlovich, Tom Katz
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June 19, 2024

Friendly and prompt service with great communication. They delivered the car sooner than originally stated which was a nice treat. More

by kangiephil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2024

The Express Lane gents are awesome. They always take good care of me & my vehicle!! More

by czmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny & Dionicio
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June 19, 2024

Always loved the service here, it never disappoints. But 300 bucks to change a headlamp bulb?! More

by threewallys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Weide
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

Terrible service my car was there for a month need to do some service,and it was never done. Always telling me lies that the technician was going to look at and never did. Very unhappy know I have to go to More

by abelchairez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Alois
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon Abel, Thank you for bringing up your concern. Looking into your experience here, you brought your vehicle in on May 21st, and the technician saw a code for a misfire. After clearing the code and driving for several miles, neither the check engine light or the code for a misfire came back on. We had it back to you within seven days, and upon giving it back, advised you that there currently aren’t any issues with the vehicle. We also asked you if you wanted us to do a further tear down on the other side of the engine. You declined this. When you came back a few days later with issues, it was determined that the repairs from the first time were working, but that you were now having issues with the other side of the engine. We advised you that since you have the Max Care Warranty, it will take some time for the tear down and approval. After a week and a half, we understand you were impatient with the time it was taking, and you decided to come and pick up the vehicle. When you left, the light was not on and the vehicle was running as intended. We understand the frustration of having to bring in a vehicle for service. We appreciate you telling us about your experience, as we take all feedback very seriously. If you have any additional questions or concerns, please reach out to our Service Manager, Taylor Collins, at tcollins@griffindodge.com or 414-937-5606.

June 18, 2024

always satisfied by the service department. .. jbi ut I ust wish the carwash worked during my visits. More

by jlszweda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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