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Griffin's Hub Chrysler Jeep Dodge Ram

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.6
541 Reviews
Driving down South 27th Street in Milwaukee, our expansive car lot and prominent modern building stand out like a beacon. More than the hundreds of new and used vehicles you'll find for sale here, you'll discover that Griffin's Hub is a family-owned and operated dealership that strives first and foremost to create a welcoming, hassle-free environment for each of our customers. Since 1998, Griffin's Hub Chrysler Jeep Dodge Ram has been a Milwaukee dealership run by the Griffin family. Serving the local community as well as surrounding areas including Glendale, Waukesha, and Franklin, our team is fully committed to being the go-to dealer for the best-built vehicles on the market today. Whether you're looking for a top-performing modern muscle car like the Dodge Challenge, a family-friendly vehicle like the Chrysler Pacifica, or a hardworking truck like the Ram 150, our new vehicle inventory has what you need.
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5700 S 27th St

Milwaukee, WI

53221

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Showing 541 reviews

June 19, 2024

The Express Lane gents are awesome. They always take good care of me & my vehicle!! More

by czmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny & Dionicio
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June 19, 2024

Always loved the service here, it never disappoints. But 300 bucks to change a headlamp bulb?! More

by threewallys
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Dennis Weide
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

This was a good experience. Knowledgeable staff was great help during whole process of buying a new car More

by TOM@TEKOINC.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Kleczewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Aicher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 18, 2024

Terrible service my car was there for a month need to do some service,and it was never done. Always telling me lies that the technician was going to look at and never did. Very unhappy know I have to go to More

by abelchairez16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jon Alois
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 18, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Afternoon Abel, Thank you for bringing up your concern. Looking into your experience here, you brought your vehicle in on May 21st, and the technician saw a code for a misfire. After clearing the code and driving for several miles, neither the check engine light or the code for a misfire came back on. We had it back to you within seven days, and upon giving it back, advised you that there currently aren’t any issues with the vehicle. We also asked you if you wanted us to do a further tear down on the other side of the engine. You declined this. When you came back a few days later with issues, it was determined that the repairs from the first time were working, but that you were now having issues with the other side of the engine. We advised you that since you have the Max Care Warranty, it will take some time for the tear down and approval. After a week and a half, we understand you were impatient with the time it was taking, and you decided to come and pick up the vehicle. When you left, the light was not on and the vehicle was running as intended. We understand the frustration of having to bring in a vehicle for service. We appreciate you telling us about your experience, as we take all feedback very seriously. If you have any additional questions or concerns, please reach out to our Service Manager, Taylor Collins, at tcollins@griffindodge.com or 414-937-5606.

June 18, 2024

After paying the bill I had to go back to have my vehicle checkup express form filled out. Then I had to return to have my oil usage gauge reset. And I did not receive a car wash due to difficulty with the c More

by ATHOME_53235
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dionicio Belmares *****
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Jun 19, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Good Morning, Thank you for bringing up your experience in our Service Department with us. We apologize that you were not able to receive a car wash when you picked up your vehicle. At your convenience, we would like to make that right and have your car properly washed. You can ask for our Assistant Service Manager, Dennis Mohammed, when you come in and he can facilitate that for you.

June 18, 2024

always satisfied by the service department. .. jbi ut I ust wish the carwash worked during my visits. More

by jlszweda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Alois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 17, 2024

The body shop was great. Dallas and Tom treated my Wrangler the way I treat it. More

by Vintech
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Katz
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June 17, 2024

They were responsive and helpful in meeting our needs. The paperwork went fairly quickly. They have been very helpful in ensuring we know how to use the features of our new vehicle. More

by RACHEL.CHRISTINE.LEONARD
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Winkler
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June 16, 2024

Great customer service. Vehicle was serviced quickly & correctly. Very clean facility. Everyone treating me very kindly and professionally. More

by 2010 Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 15, 2024

They have excellent customer service there. They met every need I had for a vehicle. The salesman was very friendly, And payed attention to all the details of the sale. Right down to calling a More

by PATTY3891
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Pastor
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