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Griffin's Hub Chrysler Jeep Dodge Ram

Milwaukee, WI

4.7
616 Reviews
Call Dealership (414) 325-3333
View Awards

5700 S 27th St

Milwaukee, WI

53221

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616 Reviews of Griffin's Hub Chrysler Jeep Dodge Ram

February 13, 2024

Over priced to diagnose and put in new battery. I understand diagnostic fee but it was just battery. 609 dollars. Overpriced More

by stahl.jason95
Recommend Dealer
No
Employees Worked With
Don't
Print
Feb 14, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Hello stahl.jason95, Thank you for taking the time to share your feedback. We appreciate your patience as we conducted a detailed review of your service history. Our records indicate that your visit to the service department involved a diagnostic, followed by a repair that included the installation of necessary parts. We provided a quote for the repair, and with your approval, our certified service technician proceeded with the service, covering diagnostics, labor, parts, and tax. We understand your concern about the cost, and we strive to ensure transparency in our pricing. Your insights are valuable to us, and we will carefully assess our processes to see how we can enhance the overall customer experience. If you have any further questions or if there's anything we can do to address your concerns, please feel free to contact us directly at kpoje@griffinautogroup.com. We appreciate your business and the opportunity to serve you.

February 12, 2024

The man who I first was in contact with was very helpful and was just great! More

by DANSMACK2035
Recommend Dealer
Yes
Print
February 10, 2024

Quick efficient service for oil change and tire rotation Clean dealership and waiting area, I was in and out! More

by lpiontek49
Recommend Dealer
Yes
Print
February 10, 2024

Best experience! Had a very best experience at Griffin on 27th street in Milwaukee. You have what you have! More

by lauriprinz
Recommend Dealer
Yes
Print
February 09, 2024

Went for an oil change. The service is always second to none when I go in. More

by JLC9306
Recommend Dealer
Yes
Employees Worked With
Johnie
Print
February 09, 2024

Drop the vehicle off for a evaluation on the issue was informed by the service writer of the problem, parts for ordered, car was back on the road in a few days More

by Jppavelchik
Recommend Dealer
Yes
Employees Worked With
Jeff
Print
February 09, 2024

Came in for an oil change & tire rotation, and couldn't believe I was in and out in no time. Very impressed with such great service! Waiting area could use an update though, it's very outdated and would be More

by Shelley S.
Recommend Dealer
Yes
Employees Worked With
Johnny
Print
February 08, 2024

Upon checking my vehicle in at Griffin Hub I was greeted kindly by one of the Reps, Jon who assisted me in the check-in. Everything went smoothly, two ????'s up! More

by isa5212
Recommend Dealer
Yes
Employees Worked With
Jon Alois (super friendly)!! ????
Print
January 27, 2024

Jeep has been in the shop for more than 2 weeks for warranty work. How is it doing? When will it be done (estimate)? Who knows? I have texted the service number they sent- never any response. When I c More

by SPRIMET
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff
Print
Jan 29, 2024 -

Griffin's Hub Chrysler Jeep Dodge Ram responded

Hello SPRIMET, I'm sorry about the trouble with your Jeep and the lack of clear communication. It's important to us that our customers are well-informed and satisfied. I'm looking into this personally and aim to get you an update as soon as possible. Please reach out to me on Monday at glen@griffindodge.com or 414-325-3333, and I'll assist you further. Glen Pavlovich

December 12, 2023

I have bought and serviced my vehicle from Griffin's Hub for the las 3 years and I would never take my vehicle anywhere else for service. The advisors keep me up to date and my work is always done right. I More

by gageannaelyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Konzen, Taylor Collins, Eric Patterson, Johnny and all the service team, Woody Kroeker, Virgil Fuller, Kyle Atut, Jeff Mickelson, Ali Haynes, Tom Enters
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