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Gross Buick,Inc. - Service Center

Marshfield, WI

4.9
32 Reviews

32 Reviews of Gross Buick,Inc. - Service Center

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July 30, 2025

Great dealership awesome service department. Awesome sales department wouldn’t want to go anywhere else More

by Lilmetwrench@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Matijevic
July 30, 2025

Great customer service all the time in the service department ! Love the points they offer for purchases or oil change on our cards. More

by jlolsen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 30, 2025

Personnel is very helpful and courteous. Also are very interesting in telling me what was done on my vehicle.waiting room is always felled with refreshments if you need them. More

by gayledommer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Service center staff is wonderful to deal with. The mechanics know what their doing and explain the problem and how the solved it. More

by jp2010camero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck and Alaina
July 29, 2025

Got me in right away. Friendly staff. Had my concerns handled by the technician herself. I had an unusual problem. Gross Buick figured it out. More

by kdmcewen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liberty.
July 28, 2025

Everyone is so friendly and helpful. That’s why I go there. They take care of me and all my needs. More

by joann.klawitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2025

Service was done in a timely manner. The staff was knowledgable, friendly and accomodating. Nice waiting area More

by Elizabeth R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
July 21, 2025

Chris and Jon was excellent in helping me find a pickup. And with the issues that it had the very next day, after I bought it. More

by classicgary56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
July 21, 2025

The stated here have always been very friendly and easy to work with. Highly recommend! More

by jessicaicarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
July 20, 2025

Great. It was a flawless experience. Got me in time and answered my questions. Very efficient team you have. More

by pottoncraig
Recommend Dealer
Yes
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