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Gross Buick,Inc. - Service Center

Marshfield, WI

4.9
73 Reviews

73 Reviews of Gross Buick,Inc. - Service Center

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August 28, 2025

Very friendly, great customer service. Car was done in a timely matter. Very satisfied. Thank you More

by walfam9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Great service and friendly staff. Got in for service within 10 minutes of calling. Will definitely go back for repairs again when I need them. More

by jzettler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The service was prompt and on time. Personnel was very friendly and helpful. I would definitely recommend Gross Buick More

by Kenb1850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 27, 2025

Everyone is always friendly and willing to help. Answer questions with direct answers. The facility is neat and comfortable while waiting. More

by dorathykay45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

They are always very flexible with our schedule when we need to set an appointment.. their staff is always genuinely kind! More

by mddd.melvin08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Matijevic-5 stars!!!
August 27, 2025

The staff is friendly and helpful. I was very pleased with my latest visit. I fee they went above and beyond to help me. More

by Deb.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
August 27, 2025

My appointment was easy to schedule and the oil change was finished quickly. The waiting area was clean and comfortable and the staff was friendly. More

by krugercindy123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department --can't remember their names, but the were helpful and respectful
August 24, 2025

I purchased 3 vehicles now. Great Service and the staff is very knowledgeable and friendly. More

by jenben2005
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Schmidt
August 23, 2025

#1 buick dealer in the area has been for 30+ years and still excels at it the service is top notch. Buick is, and has been one of the top brands in the GM line: along with Cadillac, GMC, and Chevrolet More

by jasonvesely7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

They were very helpful and the service was great. Im very satisfied with gross motor More

by imhoffjason22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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