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Gross Buick,Inc. - Service Center

Marshfield, WI

4.8
90 Reviews

90 Reviews of Gross Buick,Inc. - Service Center

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September 05, 2025

Great service, John and Mark always go above and beyond for all our vehicle needs. More

by zackery.kayhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
September 02, 2025

Fast friendly and professional Were able to g we t us in for oil change as a walk in. Gave loaner car and done in an hour r. Thanks Gross Motors More

by pkat1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
September 02, 2025

Always proactive in working with customers. Sometimes a situation can be stressful but they always calm the concerns and fears. More

by Petehodgesscpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark, Service Manager
September 02, 2025

I feel confident in their work, and service was paid by gm rewards. Excellent to work with. More

by thovre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck
September 02, 2025

Very helpful all the way since purchase very satifyed very friendly and pick for oil changes makes it easier More

by amymartens0303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2025

The service department can be a bit rude at times as if your car and call are an inconvenience to them. They don't always communicate the best but they seem to always find else wrong with my cars that the More

by niemeyer76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Ariana
September 02, 2025

Close to my residence for service so I do not have to travel a long distance. More

by nemec.keith2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have only worked with service
September 01, 2025

She, after listening to me about what I was looking for helped me to a great choice. More

by wiscflower
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
August 28, 2025

Very friendly, great customer service. Car was done in a timely matter. Very satisfied. Thank you More

by walfam9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Great service and friendly staff. Got in for service within 10 minutes of calling. Will definitely go back for repairs again when I need them. More

by jzettler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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