Back

Gross Buick,Inc. - Service Center

Marshfield, WI

4.8
90 Reviews

90 Reviews of Gross Buick,Inc. - Service Center

Sort by
August 21, 2025

I do like the dealership it is clean. The people are friendly and courteous I would recommend this dealership to anyone neighbors and family More

by rrhewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Would not continue coming to you if not satisfied with the service.very very satisfied More

by joeandkathystini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck
August 19, 2025

I didn’t get the diagnostic print out as I requested and the loaner car had no air in 80 degree weather More

by trishaneyens3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Service has always been prompt and easy schedule an appointment. Vehicle is always clean after service, ready when they it will be. More

by josron72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Always get my car in promptly. Figures it out fast. I'll always take my car there. More

by kerbellmusic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2025

Checking in was good waiting in the area until the service was done. I checked over paperwork. the only thing that was missed was it's a rear wiper blade rubber was coming off, and on the paper, it sa More

by K_egner
Recommend Dealer
Yes
August 16, 2025

I always have been treated with respect here. The staff is very friendly and helpful. So far I have been pleased with their service. More

by teri.nikolai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

Gross has always been fair to me when I was still working. They picked up my car and brought it back in a timely matter. Gross is the only dealer that I prefer to work with. More

by Cretzlaff50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck and Ariana Thunstrom and all the mechanics.
August 15, 2025

Always Happy with the service righters. They show you where you need to pay attention to upcoming service issues. More

by gboscar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Righters
August 15, 2025

Professional customer service, a pleasure to deal with on the phone and in person. You feel that they appreciate your business. More

by gessert4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha and Mark in service dept.
...
4
...