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Gross Buick,Inc. - Service Center

Marshfield, WI

4.8
90 Reviews

90 Reviews of Gross Buick,Inc. - Service Center

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August 15, 2025

Good people and good service. Very happy with what they do for us here in Marshfield. . More

by lmknaak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

I was greeted courteously and was told how long it would take and the repair was completed on time. More

by jims160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
August 12, 2025

I am very pleased with the service I get. Everybody is friendly and polite. Thsnk you. More

by s.wachholz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark from the service department.
August 12, 2025

Staff is very friendly & welcoming. Service staff gave good explanations..good communication on all levels. More

by glopac1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2025

We have always had excellent service from Gross Motors in Marshfield. From first call to the day the work is completed, the staff is always extremely friendly & professional. More

by mstick
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Riegert
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

I worked with Kate and really happy with her. She is a busy person but keeps her happy attitude!! More

by Shirleyrweyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kate Moorhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2025

Service was quick and service advisors were friendly. Service with a smile! Nice to have a loaner available but loaners could be cleaner. More

by Lismommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Beck
August 08, 2025

Very friendly people they know how to give good customer service. Also very speedy service done right. Two thumbs up. More

by gregkuzjak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Wenzel
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Service was completed with much professional & in a timely manner. Very happy with the technician that completed the work as well. More

by modified15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark, Ariana & Scott
August 06, 2025

Mark always seams to accommodate my schedule Picked up and returned my car in hours More

by dbradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service
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