Grote Automotive - Elkhart

The first interaction was not so great d/t a new salesman in training but a week later when I came in to purchase it was totally different. Glad I doubled back and gave them another chance in training but a week later when I came in to purchase it was totally different. Glad I doubled back and gave them another chance More

I Drove 50 miles to get the vehicle I wanted, I wasn't disappointed. I got the van I wanted, better than expected. Awesome vehicle at a awesome price. Thanks to everyone everyone at Grote disappointed. I got the van I wanted, better than expected. Awesome vehicle at a awesome price. Thanks to everyone everyone at Grote More

Salesman and Sales Manager, very nice and not pushy! Great environment! Will definitely go back! Great environment! Will definitely go back! More

I did feel it was rushed. I like the vehicle but part of me misses my old vehicle more I like the vehicle but part of me misses my old vehicle more More

I found a vehicle I liked on their website. I submitted an online inquiry and received an answer in a short amount of time from a lady that I later found out was just an online rep. When I we I submitted an online inquiry and received an answer in a short amount of time from a lady that I later found out was just an online rep. When I went to the Elkhart store, she was not the one I delt with, it was another salesman. He started asking me for all types of information and asked me to fill out paperwork. I told him, "I did everything online". He said I still needed to fill out the paperwork as verification. The salesman did fine but I never like the "I'll talk to my manager" treatment. I had hoped that filling out everything online would make the process very simple, but it still took a while. The truck purchased was nice but when I was driving it home from the dealership, the low tire light came on. Later that evening, my wife was driving it and the "Service Engine Soon" light came on. As the salesman bragged about their "100 Point Inspection", I was not impressed. All in all, I did not have good credit but they helped me get the truck, working with a lender, getting an affordable payment plan. More

Tried to trick me into buying a car. Car purchased needed gas and oil change Car purchased needed gas and oil change More

She was patient and kind Breanna was helpful and amazing 10/10 recommendations for her as a salesperson 10/10 recommendations for her as a salesperson More

As being a return customer, it is always a pleasure working with the salespeople. They all make me feel very comfortable Ang always making sure I have all I need. working with the salespeople. They all make me feel very comfortable Ang always making sure I have all I need. More

I was very pleased with the people at Grote. They helped a lot for me purchasing my first vehicle. They helped a lot for me purchasing my first vehicle. More