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Grote Automotive - Elkhart

Elkhart, IN

Overview
Employees
Reviews
Vehicles
4.5
78 Reviews
Grote Elkhart is a premier dealership offering an extensive selection of high-quality pre-owned vehicles. We are committed to providing a personalized and enjoyable car-buying experience, ensuring each customer finds the perfect vehicle to meet their needs. Our dedicated team works diligently to secure financing options for all credit situations, reflecting our mission to be a dealership "For The People." With a focus on customer satisfaction, we offer a free lifetime engine warranty on eligible vehicles, providing peace of mind with every purchase. Visit us today to explore our diverse inventory and experience the Grote Automotive difference.
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1024 N Nappanee St

Elkhart, IN

46514

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Showing 78 reviews

August 20, 2025

I am very happy with my sales person whos name is Alex who went out of his way to put together a deal that made me happy and another person by the name of roger both guys deserve a big pat on the back cau More

by bmoyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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Aug 22, 2025 -

Grote Automotive - Elkhart responded

Thank you, Bill, for sharing your experience! We’re so glad Alex and Roger went above and beyond to make sure you left happy. Your recommendation means a lot, and we’ll be sure to give them both that well-deserved pat on the back. Enjoy your new vehicle, and we look forward to seeing you again in the future!

August 17, 2025

Great people. Patient not pushy. Went the extra step to make sure I was happy. More

by beardown77.mn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Heim
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Deam
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2025 -

Grote Automotive - Elkhart responded

We’re delighted to hear that you experienced patience, care, and a team focused on your satisfaction rather than rushing a sale. It means a lot to us that you felt supported and valued throughout the process. We look forward to seeing you again in the future and helping you with anything you need—whether it’s this vehicle or your next one. Take care, and enjoy your ride!

August 13, 2025

Agreed to a price with salesman but it changed without telling. Very secretive and I don't trust them. Would not go back More

by Vangilst
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Heim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Deam
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Grote Automotive - Elkhart responded

Hi Vangilst, we’re sorry to hear about your experience. Transparency and trust are extremely important to us, and it’s disappointing to know we missed the mark. We’d like the opportunity to better understand what happened and work toward making it right. Please reach out to our management team so we can discuss this with you directly.

August 13, 2025

They were very friendly and easy to work with through every step of the process. More

by messak01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Cossairt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Deam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2025 -

Grote Automotive - Elkhart responded

Thank you for sharing your experience! We’re glad to hear our team made the process friendly and easy for you every step of the way. We truly appreciate your feedback and hope you enjoy your new vehicle!

August 12, 2025

Be Aware,I was Very Disappointed after spending Over $18,000,shortly after found out the car had problems brought it to their Attention & was Promised a Resolution,only for them to tell me it's Nothing More

by ladonyatownsend
Recommend Dealer
No
Employees Worked With
Steve Heim
1.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Heim
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Grote Automotive - Elkhart responded

Hi Ladonya, We’re very sorry to hear about your disappointing experience and understand your frustration. We always strive to resolve any issues fairly and promptly. Please reach out directly to our management team at 574-325-5000 so we can review your case in detail and work toward a resolution. Your satisfaction is important to us.

August 06, 2025

Grote was a great place to buy a car for my teen driver. So helpful and easy to work with. I will be going there to buy my next car! More

by jrgoshert
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Heim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Deam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2025 -

Grote Automotive - Elkhart responded

Thank you for trusting us to help find the right car for your teen driver! We’re so glad to hear the process was helpful and easy. We look forward to helping you again when it’s time for your next car!

July 08, 2025

I was in a nightmare. I got a car (not from Grote) for $14k. Still owed 3k on it and had already spent 12k in repairs. My 14k car had already cost me 33k and I still was More

by jason.a.richmond
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hickman
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Aug 11, 2025 -

Grote Automotive - Elkhart responded

We’re so glad we could help turn that stressful situation around for you, Jason! It means a lot to know you’re now happy with your vehicle. Thank you for trusting us to help get you into something better!

July 04, 2025

When everywhere else turned us down they helped us immensely! 10/10 recommend coming here and will be back in the future!! More

by nungesserh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Deam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 02, 2025

As soon as you park your car you're greeted my eager employees ready to sell you a car that is guaranteed to work. More

by Alexander Mcbride
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
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July 02, 2025

Eric treated me and my boyfriend well regarding getting into a new vehicle same day. He guided us and educated us through the entire process. Thank you Eric and Grote! More

by anives213
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Deam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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