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Grote Automotive of Rockford
Rockford, IL
43 Reviews
We want to change the experience of buying a car by providing a more personalized touch to help you in your journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 43 reviews
June 27, 2025
It was very good and Kenny was great at helping me out I appreciate the service at grotes appreciate the service at grotes More
by dtholliman83
Verified Customer
June 26, 2025
Everyone was very friendly however they sold us a car that the engine light kept coming on and the air conditioner wasn’t working properly so they had to order a hose. Then the warehouse didn’t send the that the engine light kept coming on and the air conditioner wasn’t working properly so they had to order a hose. Then the warehouse didn’t send the clamp, so we had to wait 2 days for that. It’s been 9 days and I still don’t have the car. The service manager doesn’t communicate with me so I don’t know when we will get the car. I’m to the point where I don’t want the car and will go somewhere else. I’ve never had this problem buying a car More
by cherylbidwell61
Employees Worked With
Kelly and Nicole
June 18, 2025
This was my first car purchase in life. Kelly the car Spaz helped the buying process go smoothly and we are literally in our new truck on a much needed road trip. Kelly the car Spaz helped the buying process go smoothly and we are literally in our new truck on a much needed road trip. More
by jeffguti70
Employees Worked With
Kelly the car Spaz
June 16, 2025
They sold us a vehicle and told us they fixed everything before we could take it off the lot. But lo and behold, we had to take the car in to fix the alignment a day later and then it threw a check engine l before we could take it off the lot. But lo and behold, we had to take the car in to fix the alignment a day later and then it threw a check engine light within less than 4 days of having the car. I wanted to have something positive to say but this is just absolutely ridiculous and frustrating. More
by Maddie
June 07, 2025
Very helpful and they were very professional would recommend them to friends and family 👍 for sure recommend them to friends and family 👍 for sure More
by deatricehurd59
June 05, 2025
Went in desperate for a vehicle. Told them all my search requirements and what I could pay. They steered me into a car that was over my budget by a significant amount, and due to my Told them all my search requirements and what I could pay. They steered me into a car that was over my budget by a significant amount, and due to my desperation, I accepted the deal. Now, after reviewing my situation, I don't know if I can make the payments. Im stuck now and don't know what to do More
by kutusov1952
May 30, 2025
Love the car and dealers. Easy to understand and helpful in assisting in dire situations. Easy to understand and helpful in assisting in dire situations. More
by kimbleartist
