Group 1 Acura Sugar Land
Sugar Land, TX
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Christina did a fantastic job assisting me. She communicated well and was friendly. I enjoyed the lounge area with snacks where I was able to get some work completed. The process was smooth and She communicated well and was friendly. I enjoyed the lounge area with snacks where I was able to get some work completed. The process was smooth and easy. More
Great service department, everyone that I've worked with there has been friendly, knowledgeable and honest. They do a video of the inspection so you can see what was checked and if the tech found any issues there has been friendly, knowledgeable and honest. They do a video of the inspection so you can see what was checked and if the tech found any issues. Overall always a great experience. More
The service team is very knowledgeable, friendly, and fast. I was quoted a time of 90-120 minutes for the service to be completed but it took a little over an hour. Thanks for the wonderful customer serv fast. I was quoted a time of 90-120 minutes for the service to be completed but it took a little over an hour. Thanks for the wonderful customer service! More
Service was excellent and very professional. The service representative was knowledgeable and explained everything very clearly. Keep up the good work. The service representative was knowledgeable and explained everything very clearly. Keep up the good work. More
The Salesman, Manager and Finance Coordinator were very professional. The sale was made in. A timely matter. They all were very helpful for my needs. I am very satisfied with the service. I can recommend t professional. The sale was made in. A timely matter. They all were very helpful for my needs. I am very satisfied with the service. I can recommend the dealership to others. More
The schedule appointment was good and acknowledged. Broderick provided professional services to ensure everything exceed expectation as a customer. Broderick provided professional services to ensure everything exceed expectation as a customer. More
They had good options for appointment times with a problem that popped up with my vehicle. My service advisor Broderick was very helpful from drop off to pick up, plus saved me some money along the wa problem that popped up with my vehicle. My service advisor Broderick was very helpful from drop off to pick up, plus saved me some money along the way. Thank You Broderick! This isn’t dealer specific but when they sell you a “luxury” car one of the perks is a loaner car. I have NEVER had a service that qualified for a loaner car. This service was $2300 and they had to wait a day for a part, so what qualifies you? Anywho, I have more maintenance to do so I will be back soon. More


