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Group 1 Acura Sugar Land

Sugar Land, TX

4.8
549 Reviews

7201 Addison Ave

Sugar Land, TX

77479

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Showing 549 reviews

November 05, 2025

My advisor was amazing and the check in and appt process was very easy. The communication was spot on More

by Nyeverino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
Nov 06, 2025 -

Group 1 Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

November 04, 2025

Christina did a fantastic job assisting me. She communicated well and was friendly. I enjoyed the lounge area with snacks where I was able to get some work completed. The process was smooth and More

by michaela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina
October 31, 2025

Great service department, everyone that I've worked with there has been friendly, knowledgeable and honest. They do a video of the inspection so you can see what was checked and if the tech found any issues More

by kketring87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Nov 04, 2025 -

Group 1 Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2025

Excellent service department. Easy online scheduling and Broderick explained all services needed on my 2019 Acura MDX More

by MesaHod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Oct 31, 2025 -

Group 1 Acura Sugar Land responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Acura Sugar Land. If you have any further questions, please don't hesitate to reach out!

October 26, 2025

The service team is very knowledgeable, friendly, and fast. I was quoted a time of 90-120 minutes for the service to be completed but it took a little over an hour. Thanks for the wonderful customer serv More

by candicebruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick
Oct 28, 2025 -

Group 1 Acura Sugar Land responded

Hello, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 25, 2025

Service was excellent and very professional. The service representative was knowledgeable and explained everything very clearly. Keep up the good work. More

by Sp_kulkarni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roderick
Oct 27, 2025 -

Group 1 Acura Sugar Land responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 25, 2025

The Salesman, Manager and Finance Coordinator were very professional. The sale was made in. A timely matter. They all were very helpful for my needs. I am very satisfied with the service. I can recommend t More

by bevbradley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran
Oct 27, 2025 -

Group 1 Acura Sugar Land responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2025

The schedule appointment was good and acknowledged. Broderick provided professional services to ensure everything exceed expectation as a customer. More

by kenny_c6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwa
Oct 27, 2025 -

Group 1 Acura Sugar Land responded

Hi, thank you for taking the time to leave a review for us at Sterling McCall Acura Sugar Land. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

October 23, 2025

They had good options for appointment times with a problem that popped up with my vehicle. My service advisor Broderick was very helpful from drop off to pick up, plus saved me some money along the wa More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Broderick Edwards
Oct 28, 2025 -

Group 1 Acura Sugar Land responded

Hi Nicole! Thank you for the feedback, as it truly means a lot and I know Broderick appreciates the kind words. I will visit with him about the loaner and what the original concern was so we can better accommodate you in the future. Please stop by and say hi on your next visit! Juan Macias, Service Director - juanmacias@Group1Auto.com

October 22, 2025

Quick pace and very easy to speak to. Made my buying experience extremely pleasant. Can’t wait for my next purchase. More

by Anthony.1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Tran
Oct 23, 2025 -

Group 1 Acura Sugar Land responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Acura Sugar Land! Thank you again, and have a fantastic day!

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