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Group 1 Chrysler Dodge Jeep Ram Denton

Denton, TX

4.5
1,045 Reviews

4984 S Interstate 35 East

Denton, TX

76210

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1,045 Reviews of Group 1 Chrysler Dodge Jeep Ram Denton

December 19, 2025

Service advisor is very fast and efficient. They got my car in and out for an oil change in less than an hour. More

by jason.langhorne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Douglas
Dec 21, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Chrysler Dodge Jeep Ram Denton. If you have any further questions, please don't hesitate to reach out!

December 18, 2025

Price gouged. Aggressive up sell on more services not needed. Auxiliary battery hasn’t been used because auto restart is too hard on batteries and starter. I’ll ne More

by Rickclark27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Girl
Dec 23, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

We truly value your business and thank you for bringing this to my attention. Please reach out using the information provided below—I’d like the opportunity to learn more about your experience and work toward a resolution. I look forward to speaking with you. Jay (Waco) Hall Service Director Office: 940-343-6953

December 18, 2025

Every time I have taken my vehicle in for service something has happened causing damage or a part or screw has not been put back properly. Both my front doors were damaged and had to be repainted be More

by Erik Hatfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t know
Dec 23, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, On behalf of the Service Department here at Denton Dodge I'd like to issue my sincere apologies for our shortcomings when it comes to the issues you have had here at the dealership. I would like to learn more about your experience, if you don't mind sending me a email at justinhall@group1auto.com. Thanks Jay (Waco) Hall Service Director Office: 940-343-6953

December 18, 2025

Kylee was awesome and very attentive to the issues with our vehicle. She kept in contact letting us know what was going on. Shout out to the Tech that provided proof in photos on replacement parts. We’ll d More

by Beccagriffin72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee
Dec 21, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Chrysler Dodge Jeep Ram Denton! Feel free to reach out to us if you need anything. Have a wonderful day.

December 16, 2025

Welcoming, clean, and inviting. Professional service. Friendly staff. It's a pleasure working with my technician. I will continue to have my service needs done at Group 1 Chry More

by shermeno54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department. Technician Tyler Mitchell.
Dec 17, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2025

Jacobi in service is the best! He’s been my advisor for years and has never let me down! More

by jordan13may
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacobi
Dec 17, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 15, 2025

Service department is awesome, had the oil change and tire rotation done in a hour. Jim Ligorotis my service advisor was amazing and communicated very well throughout the whole process! More

by graceivey2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Barberee
Dec 17, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2025

Even with an appointment my oil change and tire rotation took 2 hours. Save your time and go elsewhere. More

by Austin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 19, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, On behalf of the Service Department here at Denton Dodge I'd like to issue my sincere apologies about the communication regarding your vehicle. I would like to learn more about your experience, if you don't mind sending me a email at justinhall@group1auto.com. Thanks Jay (Waco) Hall Service Director Office: 940-343-6953

December 11, 2025

They went beyond my expectations. My 2021 Grand Charakee is running like new. I give them a 10 James in service keep me up to date with everything. They knew my warranty coverage More

by B. Curry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Dec 12, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 08, 2025

They kept their word. They gave me exactly what they said they would, didn't try to beat me down on trade in or add extras on the new truck. More

by jollynanna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Grady
Dec 10, 2025 -

Group 1 Chrysler Dodge Jeep Ram Denton responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!