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Group 1 Ford El Paso
El Paso, TX
1,420 Reviews
Welcome to Shamaley Ford
Shamaley Ford is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Las Cruces, NM and Horizon City. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
Enjoy World-Class Customer Service at Our El Paso Ford Dealership
We pride ourselves on world-class customer service, treating every customer with the attention and understanding they deserve. Your needs will be heard when you’re at Shamaley Ford, and our team will always go the extra mile to meet them. Among the numerous services we offer, just a few highlights include:
Workable leasing and financing solutions for all financial situations
Certified Ford service with a shuttle service and loaners available if needed
Genuine OEM Ford parts and accessories
Complimentary snacks, drinks, and Wi-Fi while you wait
And more!
From the moment you walk through our front doors and as you move through our showroom, there are friendly associates in every department who are ready to help you.
We Serve Areas of Las Cruces, NM, Horizon City, and Socorro
While we’re located in El Paso, we also serve drivers from nearby locales: San Elizario, Fort Bliss, Socorro, Fort Hancock, Chaparral, Canutill, Anthony, Fort Bliss, and further out. No matter where you are, getting to our dealership is easy and our team will be standing by to greet you when you arrive. Located at 11301 Gateway Blvd, Shamaley Ford has the ultimate Ford experience waiting for you. Have questions about our inventory or services? Contact us online or give us a call directly at 915-591-8600 today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 1,420 reviews
July 11, 2026
Took in my 2012, f250 due to radiator hoses. Hoses busting. Did an excellent job. Got it back in only 2 days which included a Saturday which is amazing, the other Ford dealers here in El Paso, T Hoses busting. Did an excellent job. Got it back in only 2 days which included a Saturday which is amazing, the other Ford dealers here in El Paso, TX, only open half day not these guys. They're open till 6:00. That helps out tremendously, Price was not too bad. But again, if you want to take care of your vehicles, you're going to have to pay regardless where you go. Again, excellent work. Excellent communication with my service guy, Daniel Contreras, Mr. California. He was very helpful. Knowledgeable and assisted me throughout the whole way. Appreciate it. I just found myself when you diesel mechanics. Thank you guys. Hopefully I don't have to see you again. Not anytime soon. Okay, not in a bad way. More
by mirandaaj35
Employees Worked With
Daniel Contreras, Mr. California
July 11, 2026
Very Happy with the work accuracy on showing us customers that they do take care of our vehicles and especially the customers Thank you.😎 that they do take care of our vehicles and especially the customers Thank you.😎 More
by gabrielricardo1224
Employees Worked With
Jesus Rosales service advisor
July 11, 2026
Amazing customer service! ! Adria went above and beyond in ensuring our truck repair was completed thoroughly. We felt the difference immediately in customer service compared t ! Adria went above and beyond in ensuring our truck repair was completed thoroughly. We felt the difference immediately in customer service compared to other dealerships. The person in the parts department was also amazing when we went to buy extra key. They even gave my grandbaby some cool Ford toys to play with while we waited. Superb service. Will definitely be coming back for all our future car needs with Ford!!! More
by phamilton001
Employees Worked With
Adria, Luis Caraveo
July 09, 2026
Taking my truck or my car for oil change or any mechanical problem to Group 1 at the Lee Treviño location, I ALWAYS recieve an excellence, accurate & fast service by José Carrillo...He explains ver mechanical problem to Group 1 at the Lee Treviño location, I ALWAYS recieve an excellence, accurate & fast service by José Carrillo...He explains very clear any problem and recommends what is best to keep my vehicles working in safe conditions !... More
by Eduardo Almeida
Employees Worked With
José Carrillo
June 30, 2026
I was helped by Adria and she is an excellent customer service. Made sure to give me feedback and my options on my Bronco. Will definitely go back to her for my Bronco’s next service. service. Made sure to give me feedback and my options on my Bronco. Will definitely go back to her for my Bronco’s next service. More
by yayis63
Employees Worked With
Adria Pauline
