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Group 1 Ford Saco

Saco, ME

4.8
609 Reviews

857 Portland Rd

Saco, ME

04072

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Showing 609 reviews

July 21, 2019

Great place to buy a car Very helpful salesman (Frank) ... answered all my questions and searched for vehicles that met my requirements. I had visited several dealers but Prim More

by Scramjet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 22, 2019 -

Group 1 Ford Saco responded

We are so happy that our service stood out to you! It's also wonderful to hear that Frank helped you get into a new car the same day. Thanks so much for reviewing us!

July 19, 2019

Excellent service. Friendly sales people and very acomidatin We are from out of state and it was a little more involved. They were patient and did a very good job helping us. Thanks More

by Marie and Jim 2001#
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
FRANK & Jon Cluff
Jul 19, 2019 -

Group 1 Ford Saco responded

It was our privilege to help you get into a new car, Marie and Jim! Thank you for taking time out of your day to leave us a review.

July 16, 2019

Coming into Alignment Great customer service starting at the Service desk- Stacey Drummey is friendly and thorough; carefully explains findings, price and options. Repair More

by DW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Drummey
Jul 16, 2019 -

Group 1 Ford Saco responded

We are lucky to have you as a Prime Ford - Saco customer! Thank so much for posting about your recent visit and for commending Stacey and our team. We look forward to serving you for years to come.

July 12, 2019

Great car buying experience I had a great experience purchasing a used vehicle from Prime Ford. I worked with Kal who was very knowledgeable, professional and friendly. He did no More

by Rav42017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kal Said
Jul 12, 2019 -

Group 1 Ford Saco responded

Thank you for the rave review! Your compliments about Kal are much appreciated along with your kind recommendation. We look forward to seeing you again at Prime Ford - Saco. Have a great day!

July 11, 2019

Great service Stacy and the team over to Prime Ford are wonderful. Very friendly and courteous. They treat us terrific every time we visit. Recommended them to ever More

by Mpow1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacy Drummey
Jul 11, 2019 -

Group 1 Ford Saco responded

We love to hear that you receive consistently excellent service from the Prime Ford - Saco team! Thank you so much for the rave review and for mentioning Stacy. We truly can't thank you enough for your continued support!

July 10, 2019

Great Experience Had alI the Requested services. And Includes some other recommenced maintenance done as well. I really like the Text option from the Service Tech, an More

by donlabel@maine.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Beaulieu
Jul 10, 2019 -

Group 1 Ford Saco responded

Hi Don - We are so glad to hear that our text service makes your appointments more convenient! Thank you very much for sharing your experience and trusting us with your vehicle. Hope to see you next time at Prime Ford - Saco.

July 08, 2019

Service Thanks . Great service. Quick. I will be back .Technician was knowledgable and friendly- diagnosed the problem right away. He was friendly and helpfu More

by Mel540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Jordan
Jul 08, 2019 -

Group 1 Ford Saco responded

Thank you, Mel, for taking the time out of your day to review Prime Ford - Saco! We are glad to hear that your service appointment went smoothly and that you received friendly care.

July 07, 2019

Would go back again Frank was awesome! Very nice! Worked with Tracey to make numbers work ok. Monthly payment not quite what I wanted but the deal was to good to pass u More

by 2019 ford edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank ??
Jul 08, 2019 -

Group 1 Ford Saco responded

Congratulations on your 2019 Ford Edge! We are so glad that Tracy helped get you the best deal and reach a payment that worked for you. Thank you for the feedback and for coming to Prime Ford - Saco. We would absolutely love to work with you again in the future.

July 05, 2019

Service department was excellent The two ladies that work in the service department Rebecca and I think her name is Stacy went above and beyond finding out why my extended warranty More

by OOB04064FF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 08, 2019 -

Group 1 Ford Saco responded

It was our privilege to assist you! Thank you very much for sharing your experience with our Service Team. We are so glad that Rebecca and Stacy delivered helpful service. Hope to see you next time at Prime Ford - Saco!

July 05, 2019

Ball joint replacement Was very pleased to have gone to Prime Ford to have something replaced that another dealer told me was bad only to find out it was not an issue at all More

by ron1980daly
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen and mechanic name n/a who came out to speak with me.
Jul 05, 2019 -

Group 1 Ford Saco responded

It was our pleasure to assist you, Ron! We are so glad that your car is running smoothly and safely now. Thanks so much.

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