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Group 1 Kia Tomball

Tomball, TX

4.6
549 Reviews

25501 TX-249

Tomball, TX

77375

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Showing 549 reviews

September 25, 2025

Very quick and professional service and waiting area. Dealership has great Service Advisor in Jason Lucas. More

by MaryAnn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas Service Advisor
Sep 27, 2025 -

Group 1 Kia Tomball responded

Hi Maryann, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2025

Wonderful helpful employees from the young men that receive the cars to the service rep like Jason Lucas & the awesome little lady who seems to direct things. Very pleased & grateful. I’m sure the mech More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Sep 25, 2025 -

Group 1 Kia Tomball responded

Hi Martha, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 24, 2025

Awesome experience. No hassle went in and out with two cars. Stacie made it happen. Thanks More

by Juanoffroad21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stacie Thomas
Sep 25, 2025 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 23, 2025

Beck and Masten Kia has been by far the best dealership experience I've had. Their attention to detail, their customers service. Sales staff, finance department all worked as team to make my buying experie More

by bajista20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Farzad, Shawn
Sep 25, 2025 -

Group 1 Kia Tomball responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! Please don't hesitate to reach out if there's anything additional we can do for you.

September 18, 2025

Gary should loved, excellent customer service and will continue to return for my vehicle service. More

by Elpatron2323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Sep 18, 2025 -

Elpatron2323 responded

Thank you Beck & Master Kia, I went for an oil change and I have to say Gary took good care of me very well, kept me updated , answer any questions I had and was very patiently. On top of that service didn’t take long , I was in and out . One of the best customers service that I had. And that’s what got me to buy the package deal for an oil change and definitely will be my location for any service. 5 ⭐️

Sep 24, 2025 -

Group 1 Kia Tomball responded

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 16, 2025

Good service, quick and easy to get in and out. Experienced workers. Overall good service. More

by penag81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Maldonado
Sep 17, 2025 -

Group 1 Kia Tomball responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2025

Overall very good. I told them I needed the car back by a certain time and they finished it early. Just did what I asked for. Provided a video from the mechanic that wo More

by davidbrice512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Sutherland
Sep 15, 2025 -

Group 1 Kia Tomball responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2025

Great customer service and very professional. Highly recommended to anyone looking for a new car. More

by Farhad Rad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Sep 16, 2025 -

Group 1 Kia Tomball responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 13, 2025

everytime I go into this dealership for a service. Everytime I get good and quick service. More

by janeettesanchez
Recommend Dealer
Yes
Employees Worked With
Halal
Sep 14, 2025 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2025

Strong customer service and support with information. Would recommend to others. Car ready when promised. More

by SissyQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Sep 14, 2025 -

Group 1 Kia Tomball responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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