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Group 1 Kia Tomball

Tomball, TX

4.6
549 Reviews

25501 TX-249

Tomball, TX

77375

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Showing 549 reviews

January 06, 2026

I have been using Beck and Masten to lease,purchase and service my Kias for over 10 years and have been extremely satisfied on all counts. Jason has been my service adviser for the past 8 years and has bee More

by rcpike48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Lucas
Jan 08, 2026 -

Group 1 Kia Tomball responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Kia! Thanks again for the recommendation, and have an amazing day!

January 06, 2026

Everyone was very helpful. I’ll definitely be coming back when I need help with something on my car. More

by rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Nunez
Jan 07, 2026 -

Group 1 Kia Tomball responded

Hi Rafael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2026

Johnny- my daughter was very impressed with how well you handled her visit - “Super smooth vehicle drop off and pick up” Got the car in and out very efficiently. This was our best visit to Kia after comi More

by DOUG.MCFARLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Jan 07, 2026 -

Group 1 Kia Tomball responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 05, 2026

Very responsive to my requests and had great follow through in servicing my car today. More

by Dluedeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Avel
Jan 07, 2026 -

Group 1 Kia Tomball responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

January 03, 2026

Awesome experience. I would definitely recommend .. Definitely five stars all across the board. Thank you. More

by nhiyi321
Recommend Dealer
Yes
Employees Worked With
Denis
Jan 04, 2026 -

Group 1 Kia Tomball responded

Hi, we are thrilled to hear that you had an excellent experience with us! Thank you for your recommendation and for giving us five stars across the board. It means a lot to us. We look forward to serving you again soon!

January 01, 2026

Calep Laiper was my advisor, he was so kind, helpful and prompt. He informed me at every stage of my service clearly. Thank you to Beck&Masten and its crew. Wish you all a happy new year. More

by Kalyon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calep Leiper
Jan 04, 2026 -

Group 1 Kia Tomball responded

Hi Kalyon, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Kia. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2025

Took my vehicle in for maintenence and received great customer service from the service dep!. Go figure! More

by elsielwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Leiper, Kenny Simmons
Jan 01, 2026 -

Group 1 Kia Tomball responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2025

The service department did a really great job with my vehicle. Johnny was very good in explaining the entire process to me. More

by Corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Dec 27, 2025 -

Group 1 Kia Tomball responded

Hello Corey, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 21, 2025

Took it for warranty work. Was told it had to be there 24. Was not to,d that when I made the appointment. I couldn’t leave it. Also inspection report stated one of the th More

by marysmolik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Natalie, Margo
Dec 25, 2025 -

Group 1 Kia Tomball responded

Thank you for your feedback. We are unable to locate your records based on your profile. Please contact me at your earliest convenience. Elias Perez Service Manager 281-655-3134

Dec 25, 2025 -

marysmolik responded

Service was on December 19, 2025. Ask Margo about it

December 17, 2025

The service department is kind and helpful. The atmosphere is comfortable. If I need sevice on my Kia, this is where I come! More

by Theresa.Walker.Rowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Dec 21, 2025 -

Group 1 Kia Tomball responded

Hello, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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