Group 1 Nissan Round Rock
Round Rock, TX
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Absolutely fantastic staff. Seamless buying experience from start to finish. Even though the next day when a problem arose the same seamless service was on full display. Abso Seamless buying experience from start to finish. Even though the next day when a problem arose the same seamless service was on full display. Absolutely fantastic staff. More
This experience with round rock dealership was very pleasant good customer service very thorough and precise. The waiting time was doable. Eric was very courteous and helpful. pleasant good customer service very thorough and precise. The waiting time was doable. Eric was very courteous and helpful. More
Ethan was super helpful throughout the entire time my vehicle was being serviced. He provided updates in a timely manner. The service tech was able to get the ball rolling on everything my vehicle needed vehicle was being serviced. He provided updates in a timely manner. The service tech was able to get the ball rolling on everything my vehicle needed completed and the warranty team was super helpful as well. I can't say enough good about this team. More
Oscar Jaramillo did an Excellent job as a Service Advisor! The maintenance team found issues with my vehicle that needed to be addressed! Thank you for the Excellent service provided! Advisor! The maintenance team found issues with my vehicle that needed to be addressed! Thank you for the Excellent service provided! More
I have been very satisfied with the service I have received from RR Nissan since I purchased my Altima there. The service work was easy to schedule. received from RR Nissan since I purchased my Altima there. The service work was easy to schedule. More
Disappointed in the service dept. I made an appointment for my car to get oil change and tire rotation and to check my door which was making a rubbing sound. I waited in the lobby for I made an appointment for my car to get oil change and tire rotation and to check my door which was making a rubbing sound. I waited in the lobby for 3hrs and 45min and the service man knew I was waiting and when the car was ready, instead of coming to speak in person he called on the phone from a desk feet away to tell me it was ready. The warning lights were not reset, my tire rotations were not done and my door was never checked and they were about to close so I just gave up and left… I’m not happy. More

