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Group 1 Nissan Round Rock

Round Rock, TX

Overview
Reviews
Vehicles
4.7
1,011 Reviews
Call Dealership (512) 244-8500
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3050 Interstate 35

Round Rock, TX

78681

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Showing 1,011 reviews

December 27, 2025

Ethan was very helpful and informative. Excellent customer service! He gave a positive experience and was confident. More

by bagbrinsonlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Dec 29, 2025 -

Group 1 Nissan Round Rock responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

December 19, 2025

Round Rock Nissan ROCKS! !! Get things done and get things done right, Go look for Rafael, he's the BEST! More

by vgrellner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael / Rafa
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Dec 21, 2025 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2025

Service advisor was great. I made an appointment for an oil change and arrived on-time. Three and a half hours later it was finished. This is not acceptable service. More

by linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown
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Dec 20, 2025 -

Group 1 Nissan Round Rock responded

Thank you for taking the time to share your feedback. We’re glad to hear that your service advisor provided a positive experience, and we truly appreciate you recognizing their efforts. That said, we understand your frustration with the wait time. Even with an appointment, a three-and-a-half-hour turnaround for an oil change is not the experience we aim to deliver. Your comments help us identify where we need to improve, particularly around scheduling flow and service time expectations. We value your time and your business, and we’re actively working to improve efficiency so future visits better align with what our customers expect. If you’d like to discuss your visit in more detail, we’d welcome the opportunity to connect. Thank you again for your feedback and for giving us the opportunity to improve. Best regards, Luis Cruz Parts & Service Director - Round Rock Nissan lcruz@group1auto.com

December 14, 2025

Eric is always the best advisor. Helpful and personable. His recommendations are always welcome and keep our four cars/trucks running. More

by igeaoux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Paske
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Dec 17, 2025 -

Group 1 Nissan Round Rock responded

Hello, thank you for your kind review; we are happy to pass along your comments to Eric here at Round Rock Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2025

Friendly and no pressure sales, with upfront financing. Salesperson was very familiar with the features of the Pathfinder. I will definitely buy again from Round Rock Nissan. More

by arasb.rahmani
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Mans
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Dec 12, 2025 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 11, 2025

Ethan was an amazing person to work and with, and I don’t have any complaint. More

by aceofclubs55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Dec 12, 2025 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 11, 2025

The service department, from online support, Lisa, to my service advisor Ethan, are courteous, professional, and taking care of customers. I am very happy with the work performed on my car. More

by DP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Ethan
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Dec 12, 2025 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Round Rock Nissan

December 07, 2025

I received excellent service. Ethan is very knowledgeable and professional regarding the customer service process. More

by Shari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Matmaniv
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Dec 08, 2025 -

Group 1 Nissan Round Rock responded

Hi Shari, thanks for your praise and kind comments about Ethan. Feel free to reach out to us if you need anything. Have a wonderful day.

December 06, 2025

I saw all employees are very productive and professional . Keep up the great work! Thank you Nissan Dealership! More

by Jesusirmaidalia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Griffin
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Dec 08, 2025 -

Group 1 Nissan Round Rock responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2025

Advisor Ethan was very helpful, explained my vehicle issues from start to finish of service. More

by Ro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Dec 07, 2025 -

Group 1 Nissan Round Rock responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ethan here at Round Rock Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

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