Group 1 Toyota Albuquerque

To whom it may concern: The only reason, I prefer To whom it may concern: The only reason, I prefer taking my 2005 Scion XB to get serviced at LHM Toyota Albuquerque located off Eubank is Joe Sanch To whom it may concern: The only reason, I prefer taking my 2005 Scion XB to get serviced at LHM Toyota Albuquerque located off Eubank is Joe Sanchez. Mr. Sanchez is just one heck of a good guy. Mr. Sanchez has always treated me with respect and he always makes certain the highest standard of quality work is being performed on my vehicle. Mr. Sanchez goes beyond writing up a work order. I strongly believe Mr. Sanchez should be promoted as your QA / QC person with respect to your service department. Thanks, Eddie J. Lujan Cell Phone: 505.263.4447 Fax: 888.748.8009 More

on time service, friendly people, job finished about when they said it would be, good wash job, car was cleaned, garage opened on time, 7:00am people were ready to work they said it would be, good wash job, car was cleaned, garage opened on time, 7:00am people were ready to work More

I would like to take this opportunity to express my sincere gratitude and appreciation for the great help and caring extended to me and my family by Larry H. Miller Toyota of Albuquerque and, specifica sincere gratitude and appreciation for the great help and caring extended to me and my family by Larry H. Miller Toyota of Albuquerque and, specifically, that by service representative Joe Sanchez. I have been driving for over 50 years and owned a lot of different vehicles and been to a lot of different car dealerships and repair shops. Joe Sanchez is without a doubt the best service representative I have ever had the pleasure of doing business with and Larry H. Miller Toyota is the best dealership. This includes sales and service. This is our first Toyota. I wish I had discovered Toyota a long time ago. We purchased our 2007 Toyota Forerunner new from Larry H. Miller Toyota, then Karl Malone Toyota. It was a good experience due mainly to all the great help we have received from Joe Sanchez after the purchase. Joe is always friendly and personable and makes us feel welcome. It is obvious that he really cares about us, the job he is doing, and about helping us. Joe always goes much further than the extra mile in taking care of us. Joe is honest and sincere and explains things clearly and precisely so that we understand what is happening and needs to be done. Joe always returns my calls promptly to answer any questions I might have. He gets our vehicle in and out quickly and it is always ready when he says it will be and the work is always done correctly and completely. We just wanted to tell someone how grateful we are for all the help and kindness shown to us by Joe Sanchez and what a super job he does. More

I recieved an offer from Beaver Toyoya in Santa Fe for $500.00 less.It was for the exact same vehicle and the same sticker price. I got this offer when I was signing the paperwork for the Tocoma I purchas $500.00 less.It was for the exact same vehicle and the same sticker price. I got this offer when I was signing the paperwork for the Tocoma I purchased. Too bad I didn't wait another day. Glenn Giron More

Everyone at the dealership was great. Manny Delgado took such good care of us when we were trying to decide to purchase a Prius (we did by the way). While we were shopping for a Prius, Don Loerwld took go such good care of us when we were trying to decide to purchase a Prius (we did by the way). While we were shopping for a Prius, Don Loerwld took good care of our LandCruiser being serviced. More

I would like to thank Ken, Kathy and Josh for all their help in getting me into a great car. This dealership was filled with friendly and helpful associates. help in getting me into a great car. This dealership was filled with friendly and helpful associates. More

Rudy Gomez was very professional and wonderful to work with! We were nervous when searching for a brand new car, but Rudy made the whole process effortless and enjoyable! with! We were nervous when searching for a brand new car, but Rudy made the whole process effortless and enjoyable! More

David worked with me on finding the right pick up truck. He was patient and understanding of my finacial situation as a first time buyer. The fact that he has kept interest in helping me find a used truck i He was patient and understanding of my finacial situation as a first time buyer. The fact that he has kept interest in helping me find a used truck is outstanding and i appriciate his hard work. :) More

Up front...my experience was terrible because the dealership is untrustworthy...not because of the salesman. To lay the groundwork, I have a 2008 Tacoma that I really like. It is exactly what I w dealership is untrustworthy...not because of the salesman. To lay the groundwork, I have a 2008 Tacoma that I really like. It is exactly what I wanted except for the fact I should have gotten 4-wheel drive. Over the past year or so, I considered upgrading to a new Tacoma with 4WD, but based on all the information I could find, my trade-in would have been about $19K and the typical Tacoma deal was running about $2.5K below MSRP. For me, I would have ended up with a $9K difference. I didn’t think 4WD was worth $9K. So, when I received a notice from Larry H. Miller Toyota that my Tacoma was worth $24K in cash or trade, I was a little surprised. I thought it might be a scam but since I received a follow-up email with similar information, I figured I’d check it out. Given that the offer specifically mentioned the value was for cash or trade, I decided the number had to be independent of buying a new vehicle or any deal related to a new vehicle. Also, I had added a $1200 cap to my track which probably wasn’t included in the estimate in the value your dealership had given me. Bottom line, I could have been looking at a $5K difference between the two vehicles. So, even though I was surprised, I figured at most, their estimate could only be off a small amount since you know my truck given prior maintenance and that you should be able to provide a good estimate. Unfortunately, it turned out Larry H. Miller dealership was trying to use standard car dealership tactics to get me in the door. When I showed up, despite the fact my vehicle is in nearly mint condition, I was told it was only worth $19K in trade only…cash value would be much lower. Doing the math, that’s a 20% reduction in estimates. If you add in the cap on the back, it’s more like Larry H. Miller missed by 25%. The reason I was given…the $24K is for a different Tacoma, not mine. Of course, I was a little confused since this is the only Tacoma I have and their dealership is familiar with it. However, their con artist company was more than generous in letting me know that with a $19K trade in, we’d only be $12.5K apart…not the $5K estimate I came up with. Of course a few days later I was told they could probably get the difference down to about $10K. Apparently I’m supposed to be incapable of noticing a bait and switch tactic. I could have understand if the dealership come back and said my truck was worth only $23 or $22.5 but it was obvious this was a scam to get me in the door. I don’t have time to be played. It is unfortunate that after all the bad publicity Toyota took a few years ago over their lack of trustworthiness and Toyota’s very public attempts to restore belief in the quality of the Toyota brand that this sort of thing still goes on. I can only conclude that either Toyota was only pretending to reform itself and reestablish corporate integrity, or that Larry H. Miller dealerships didn’t get the message. Either way, I doubt I’ll ever buy another Toyota. At the very least, it’s clear I’ll never buy one from Larry H. Miller Toyota. More