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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,507 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,507 reviews

November 19, 2025

Roy bacrera takes good care of his customers, been going to same place since 2015, they are not rip offs, they recommend the service that’s needs to be done and also try hard to not over charge Is my view More

by sukie1007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy bacrera
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Nov 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Roy here at Group 1 Toyota Fort Bend! We can't wait to see you again, have a great day.

November 19, 2025

Car under warranty and there is problem in the brake not fixed the car under 5000 miles More

by maamoon_alkhateb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The
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November 19, 2025

Great experience. This is my second Tundra from this dealership. Great people. I’m completely happy. More

by Ryan.ohara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob
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Nov 20, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 18, 2025

Fast and friendly service. Timely update of the service status. Courteous staff. Facility is nice and cleN More

by S Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gus
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Nov 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2025

Excellent experience. Friendly professional service and wait time was great. Will definitely bring my car back for service in the future. More

by Iberezow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Nov 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2025

Always get great and fast service at this dealership. I highly recommend this dealership to all my friends. More

by C. J. Moncrief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coca, Bibin Thomas
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Nov 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 15, 2025

Good service , ready when I got there. Quick response to my request and was out right away. Thanks. More

by Javier Vaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
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Nov 17, 2025 -

Group 1 Toyota Fort Bend responded

Hi Javier, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2025

Good service. The facility is comfortable, the entrie must be improve because is not easy to get in when you have cars behind you More

by Alvarpm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No recall name
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Nov 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2025

Been coming to you for the past 15 years. My relationship with Sharif has been the best from the first time we met. Love Ft Bend dealership. Was insulted and treated badly at Sterling McAl More

by F. Mistri
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharrif , Bibin Thomas
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Nov 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2025

I had a great experience. Oscar Chamagua took great care of me and my vehicle. Explained the services my vehicle needed and guided me through the whole process. Overall great More

by hjosselyn1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Chamagua
Report | Print
Nov 11, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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