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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,582 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,582 reviews

January 28, 2026

My appointment was at 5:30. I had to wait 25 min for the service advisor to come. He didn’t apologize. Also they didnot reset the maintenance alert nor changed the next service More

by mohtashim.haq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
January 26, 2026

Everyone at Group 1 Toyota Fort Bend was very helpful in our search for a reliable used car in our budget. Ahmed Othman was the salesman who helped us and he was great about sticking to the budget we set wh More

by valeriestw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Othman, Bibin Thomas
Report | Print
January 25, 2026

Great courteous 5 star service! I will give them a two thumbs up. Keep up the good work. 👍👍 More

by hill2be
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Jan 26, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 20, 2026

Great customer service. They have a friendly and amenable staff, are informative and not pushy. More

by minnette
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Jan 21, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 19, 2026

Trieu has always helped me abd provided exceptional services every time I have came here for any services needed. More

by Alain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trieu
Report | Print
Jan 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 18, 2026

Great service In and out quickly No hassle No pressure Great price Used coupon without any problem More

by affordablegf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Jan 20, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2026

Trieu and his team performed my 95k checkup on my Sienna van. In addition to the standard checks, they noted corrosion on my battery and a nail in my rear tire. They fixed both issues. Trieu has taken c More

by shen.liang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trieu
Report | Print
Jan 19, 2026 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Fort Bend! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2026

I have always gotten the best service and respect of my opinion from this service department. Never a push to have any recommended service done. The service personnel aer amazing. More

by T-Lady65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
January 16, 2026

Angel always does a first class job. Attentive , courteous , and helpful.Enjoy working with him. Best there is More

by Jjcincltd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jan 17, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

January 16, 2026

My service advisor Nick was amazing in helping me several ways. He went above and beyond. I recommend their service!! More

by Katia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Rich, Bibin Thomas
Report | Print
Jan 17, 2026 -

Group 1 Toyota Fort Bend responded

Hi Katia, thanks for your praise and kind comments about our team. If you have any further questions, please don't hesitate to reach out!

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