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Group 1 Toyota Fort Bend

Richmond, TX

4.5
1,482 Reviews

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,482 reviews

July 22, 2025

James at sterling McCall Toyota Fort Ben was an awesome sells men , made the whole thing easier . More

by nonnemacher68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James
Jul 23, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to James here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

July 22, 2025

Fast. Efficient. Adrian Canizales was a good point man. Honest. Customer friendly. I felt comfortable working with him. More

by JEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Canizales
Jul 23, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adrian here at Sterling McCall Toyota Fort Bend! Thank you again, and have a fantastic day!

July 21, 2025

Anthony Zummo is professional, polite, great listener, great communicator, honest, and an all around wonderful advisor. All encounters with your staff was courteous, timely, and helpful! More

by Schwindpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Zummo, Julia Martinez
Jul 23, 2025 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to Anthony here at Sterling McCall Toyota Fort Bend! We are always more than happy to assist you if anything else comes up. Take care!

July 20, 2025

I choose this dealership because the process is so efficient from the first contact to the last. Lots of communication with easy to understand explanations for each repair. Targeted completion times a More

by Rutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Jul 21, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 19, 2025

I was there for a minor service on my Camry. I enjoyed the waiting area because there are complimentary beverages and snacks. The advisor was also very professional and courteous. More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Coca
Jul 21, 2025 -

Group 1 Toyota Fort Bend responded

Ed, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

July 19, 2025

Very professional establishment I took my Prius with 70,000 miles that I knew was due for some maintenance. They pointed out what was needed and were very reasonable with my own needs. More

by tony.serra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo labra
Jul 21, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sterling McCall Toyota Fort Bend. If you have any further questions, please don't hesitate to reach out!

July 18, 2025

Service staff True is professional, polite and caring. Most importantly very knowledgeable in providing information concerning the vehicle. More

by MJ Matza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
True Nygyen
Jul 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

July 18, 2025

Very happy with deal to buy our RAV4 XLE hybrid. Thank you somch to Mr. George for his excellent professional approach and the good customer care. More

by marymathew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George varughese
Jul 20, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found George to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

Ray the asst service manager did an amazing job. I would have been there all day but Ray found me a ride home while my truck was being repaired. The service guys did an excellent job with my truck a More

by Jctaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond
Jul 19, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please don't hesitate to reach out if there's anything additional we can do for you.

July 16, 2025

I always have good service at Fort Bend. Tariq is the best service manager. I feel safe knowing he has looked over everything b he always finds something I wouldn’t have detected. Thank good More

by lorettapedott35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
Jul 17, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Sterling McCall Toyota Fort Bend! Feel free to reach out to us if you need anything. Have a wonderful day.

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