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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,482 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,482 reviews

June 17, 2025

All the employees were very friendly and efficient. Jerrel did an amazing job with my car. The recommendations and timing were fantastic. Oil change better than anywhere else’s More

by romero.personal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrel
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June 16, 2025

Absolutely the poorest service ever received there. We my husband and I Drove over a 100 miles for nothing! More

by ddierschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one ever, worked with us or advised us
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Jun 18, 2025 -

Group 1 Toyota Fort Bend responded

Thank you for taking the time to speak with me today and for bringing your experience to our attention. If you need anything else, please do not hesitate to reach out to me at kjeon@sterlingmccalltoyotafortbend.com. Thank you Kevin Jeon Service Manager

June 14, 2025

Aidan Aubrey Is always very helpful and explains everything in detail thanks for your help!!! More

by Tator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Aubrey
Report | Print
Jun 16, 2025 -

Group 1 Toyota Fort Bend responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 13, 2025

Fort bend Toyota been my to go place when I need it a new car, always attentive and friendly, More

by AP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq Jilani
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Jun 15, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 12, 2025

Francisca A. Was an excellent sales representative, Sterling McCall FortBend Toyota. She was extremely professional and kind as she helped me find a car for my da More

by karen.farley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Jun 14, 2025 -

Group 1 Toyota Fort Bend responded

Hi Karen, we're happy to hear you had such a positive experience with Francisca! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2025

Awesome service and a great deal of would recommend to friends and family Repeat customer More

by gailous28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sunday
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Jun 13, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

June 11, 2025

Very good service! They attended us very well and are so kind! Helped us find the vehicle that we wanted! More

by estebanch5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Jun 13, 2025 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

June 11, 2025

It was my first time visiting needed to get the quick oil change staff was very friendly and helpful thank you so much!!!! More

by Neha barkat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alvarado
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Jun 13, 2025 -

Group 1 Toyota Fort Bend responded

Hi Neha, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 10, 2025

Service was good. Took me right away. My service rep was patient with me, cuz i wasn't in the mood to spend maney and be fleeced. Gave me a good discount on price. More

by smallsaintz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Valet, Bibin Thomas
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Jun 11, 2025 -

Group 1 Toyota Fort Bend responded

Hello, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

June 10, 2025

My service advisor Anthony did a very, very good job. He kept me informed with warranty repairs. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bibin Thomas
Report | Print
Jun 12, 2025 -

Group 1 Toyota Fort Bend responded

Hi Steve, we're happy you found Anthony to be so supportive during your experience here at Sterling McCall Toyota Fort Bend. Please let us know if there is anything else we can do for you; we are more than happy to help!

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