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Group 1 Toyota Fort Bend

Richmond, TX

Overview
Reviews
Vehicles
4.5
1,571 Reviews
Call Dealership (281) 341-5900

20465 Southwest Freeway

Richmond, TX

77469

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Showing 1,571 reviews

January 07, 2026

Yes very detailed and in depth discussion about service and maintenance , happy on services and timing More

by ayehas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli
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Jan 08, 2026 -

Group 1 Toyota Fort Bend responded

Hi Ayehas, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2026

Went in for routine oil change and tire rotation, and was done within the estimated time. SA and tech were efficient. They listened well and addressed my concerns as requested. More

by m.bhimjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor Andrew
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Jan 08, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2026

Excellent customer service. Very professional and knowledgeable Service Advisor , Reynaldo Labrador. I am a happy and satisfied customer. More

by benji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo Labrador , Bibin Thomas
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Jan 07, 2026 -

Group 1 Toyota Fort Bend responded

Benji, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 05, 2026

The people in the service department at Group 1 Toyota is the most kind and knowledgeable that I have ever met. More

by Kimsahoang27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Montalvo
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Jan 07, 2026 -

Group 1 Toyota Fort Bend responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Group 1 Toyota Fort Bend! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2026

This is where I would recommend my friends and family to purchase their next vehicle . Their service , attention , deals and people are all top notch !! More

by Losrafa83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Aubrey
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Jan 06, 2026 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

Direct and explains things very clearly. Mentioned discounts from their website which were applied after services. Aidan helped me today and was professional from start to end. More

by mtnguy94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
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Jan 05, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are glad we could help. Please don't hesitate to reach out if there's anything additional we can do for you.

January 03, 2026

I had my car serviced here and it was a nice experience. Good job I recommend group 1 Toyota More

by akinseinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casshemere
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Jan 05, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

January 02, 2026

I am very please with your service specially now in this Holliday's season. Again thank you so much. More

by josemelendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jan 04, 2026 -

Group 1 Toyota Fort Bend responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2025

Service advisor Tariq is the best one you have. Thank you Tariq for taking care of your clients More

by Alexnoorie
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tariq
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Jan 01, 2026 -

Group 1 Toyota Fort Bend responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

December 31, 2025

Always a great experience. Been coming here since buying our 2019 Sienna and Steven Robles has always taken good care of us. Much better than my Ford dealer on my F150. More

by Vit.wallis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robles
Report | Print
Jan 02, 2026 -

Group 1 Toyota Fort Bend responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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