Group 1 Toyota Fort Bend

Outside of Aidan Aubrey, the customer service component of this dealership is nonexistent! After nearly a $3,000 repair that involved removing the dashboard of my vehicle the mechanic(s) and/or technician( of this dealership is nonexistent! After nearly a $3,000 repair that involved removing the dashboard of my vehicle the mechanic(s) and/or technician(s) damaged my car. On another occasion I had to wait over forty minutes outside before I could get help for my appointment on a $1,800 repair. The managers or often worse than their front line associates in regards to customer service. More

Aiden was very polite and professional. He was helpful in answering my questions and tutored me on several car features. He was helpful in answering my questions and tutored me on several car features. More

Sterling McCall has the best service department. All of the employees are very respectful and friendly. I appreciate them taking such great care of my car. All of the employees are very respectful and friendly. I appreciate them taking such great care of my car. More

Quick response to the customer. Perfect service for customer demand. Politely asking about proper time frame to the customer. Perfect service for customer demand. Politely asking about proper time frame to the customer. More

Very professional and timely with great communication and prompt feedback.Very highly recommended service employees at Toyota Fort Bend prompt feedback.Very highly recommended service employees at Toyota Fort Bend More

Received free key fob batteries. Had to check thru service not just pick up batteries Had to check thru service not just pick up batteries More

This Toyota dealership in Richmond is highly recommended because of high customer satisfaction rating. Shout out to Mr. Eli for a job well done in bringing my car in good condition. because of high customer satisfaction rating. Shout out to Mr. Eli for a job well done in bringing my car in good condition. More

Here’s a polished draft you could use for your review of Fort Bend Toyota and Rob: ⭐️⭐️⭐️⭐️⭐️ I’ve been a loyal customer at Fort Bend Toyota for 15 years, and my most recent purchase was with Rob. Fro Fort Bend Toyota and Rob: ⭐️⭐️⭐️⭐️⭐️ I’ve been a loyal customer at Fort Bend Toyota for 15 years, and my most recent purchase was with Rob. From start to finish, Rob made the experience smooth, professional, and stress-free. He took the time to answer all my questions, understood my needs, and made sure I felt confident with my decision. His friendly and knowledgeable approach truly stood out, and it’s clear he genuinely cares about his customers. That level of service is exactly why I continue to come back to Fort Bend Toyota year after year. Thank you, Rob, for making this purchase another great experience. More

Very responsable, the service representative was very diligent and proactive. He was really worry about my car. diligent and proactive. He was really worry about my car. More

They were very efficient, friendly and I would recommend them to anyone wanting good service. them to anyone wanting good service. More