Grubbs Acura

This is our 4th time purchasing a brand new Acura and This is our 4th time purchasing a brand new Acura and this has officially set the new standard of expectations for us as customers. I truly though This is our 4th time purchasing a brand new Acura and this has officially set the new standard of expectations for us as customers. I truly thought I was going to buy my car online after my last purchase but this is a subtle reminder some things are meant to experience in person. For starters, this dealership is by far the biggest and most aesthetically pleasing Acura dealership we have been to and serves as a reminder you're buying a luxury product. The diversity in the building is such a welcoming environment and refreshing. Again seeing women in the business and people of color helps diversify client base. Our sales consultant Rania was knowledgeable, asked great opened ended questions and made the decision making process on deciding which vehicle to choose easy. She was transparent about pricing especially given the car market and truly worked hard to get us a good deal. She even found us loyalty credits through Acura financial. Before going to the dealership I spoke with her on the phone and mentioned we wanted to keep our payment around the same in which return she got us a even better deal by getting the highest possible positive equity in our trade in. She was quick and efficient none of the typical annoying sales stuff. The most soft spoken award goes to the sales manger Al. You can tell he wants every person who comes through the door to have a great customer experience. He’s constantly making sure everyone is doing good from staff to clients and isn’t hiding in some office sending out marching orders. He’s on the sales floor checking in with clients answering questions and walking around talking being human and real. Truly example of leading with humility. I recently got my car serviced at Godson Acura in Dallas. Go to Godson Acura first then come here and you’ll be surprised and delighted and never look back. More

Chris was wonderful, always professional. He was able to get my car cleaned and air up my tires. get my car cleaned and air up my tires. More

Lied to me three times as far as price offered. Then screwed numbers to look like they were trying to be fair. Be careful as they play the sales games. Price difference between first offer & last offe screwed numbers to look like they were trying to be fair. Be careful as they play the sales games. Price difference between first offer & last offer was $4000 on a $33k car with trade in. Nice sales people but manager will try to take advantage. Walked away because I couldn't trust the numbers. More

I went to purchase the vehicle I seen online, only to find out that wasn’t the one that caught my eye. She tells me hold on, I have another & when she pulled up in it….My family & I knew immediately, tha find out that wasn’t the one that caught my eye. She tells me hold on, I have another & when she pulled up in it….My family & I knew immediately, that it was the 1. The transaction went so smoothly and not to mention the very helpful staff (every staff member I met) were even smoother.😎 Rainia made my 1st car buying experience as a new Texan easy. Grubbs Acura and the crew have given me their full attention to all my car needs. Any car I purchase from here on out will be from Grubbs. Thanks again for the great help! Grubbs Acura is the best They went above and beyond for me as a customer with exceptional Great service and they ALL know they’re stuff. More

My experience with Grubbs and Adam was amazing. Adam was very attentive to what my needs were with my purchase and helped me find the perfect car that fit me and my budget. I will forever be a Grubbs custom very attentive to what my needs were with my purchase and helped me find the perfect car that fit me and my budget. I will forever be a Grubbs customer and will always go to Adam directly! He truly cared about me as his customer and wanted to ensure the buying process as as seamless as possible for me!! More