Grubbs Acura

I haven’t had a good experience with dealerships in the past! When I was initially interested in, Liz appropriately followed up and then when we had put off the purchase a little while she gave me the spac past! When I was initially interested in, Liz appropriately followed up and then when we had put off the purchase a little while she gave me the space to think about it and then she reached out a few weeks later just to check in. I was on the fence about getting a new car but I said let’s go test drive some vehicles. After finding a car, we loved Liz and Jacklen did such a good job at making us feel welcome and advocating for us to get the best deal possible. After the purchase they answered all my questions and all the staff in service made me feel at ease and I know I made the right choice with Grubbs Acura! More

My car buying experience at Grubbs Acura was above and beyond anything I would've expected. I have had many cars and every time I go to a dealership it is always the same run around and I leave feeling pr beyond anything I would've expected. I have had many cars and every time I go to a dealership it is always the same run around and I leave feeling pressured and taken advantage of. Not at Grubbs Acura. I was welcomed right away and offered a beverage. The sales people really care about the customer. Overall, the experience was incredible! I am a Grubbs customer for life! More

My experience was awesome! Liz Romero helped me every step of the way, Mandy in finance made everything simple, and Ivan the manager really took care of me. Liz Romero helped me every step of the way, Mandy in finance made everything simple, and Ivan the manager really took care of me. More

The team at Grubbs Acura are phenomenal from Sales to Finance to Service! Top Notch! Luke Graves was wonderful to work with in Sales Finance to Service! Top Notch! Luke Graves was wonderful to work with in Sales More

We had a fantastic experience when purchasing our new car. Jose was great to work with. Excellent experience. car. Jose was great to work with. Excellent experience. More

Grubbs Acura in Grapevine, Texas, is an excellent dealership to purchase a fabulous Acura. I bought my 2nd Acura from Grubbs. Amira (Liz) Romero was great to work with. I initially walked in late in dealership to purchase a fabulous Acura. I bought my 2nd Acura from Grubbs. Amira (Liz) Romero was great to work with. I initially walked in late in the evening with no appointment with my 88 y/o Mom who I wanted to make sure she could get in and out of the MDX I had my eye on. Liz was kind enough to bring the MDX next to our car to see if Mom could get in and out with her walker. Liz was patient and friendly with my Mom and knew it was important to me to have her comfortable and safe. I made an appointment for the next day to properly test-drive various MDXs. Liz listened to my preferences and concerns then remembered a specific MDX they had on the lot, so she brought it over for me to see. She warned me as she wasn't sure if I'd like the interior color...I took one look and said “I love it” - Red Italian leather! The 3rd MDX we test drove was the charm! Next, I talked to the finance manager, Mandy Matanga. Mandy was friendly and fantastic to work with as she gave me the best deal to fit my budget. Girl Power for the Win with the Sales and Finance Team for my 3rd Acura to own - my dream car, MDX Type S Advance and early birthday gift to myself. Thank you, Grubbs Acura in Grapevine! More

Me and my wife recently purchased an Acura MDX Tech Package from Grubbs Acura, and we couldn’t be happier with the experience. Our salesperson, Liz Romero, was amazing—very knowledgeable about the car, Package from Grubbs Acura, and we couldn’t be happier with the experience. Our salesperson, Liz Romero, was amazing—very knowledgeable about the car, super helpful, and never once pressured us. She even welcomed us back for multiple test drives so we could make sure it was the right fit for our family. Liz was always warm, professional, and had a great smile that made us feel comfortable through the whole process. A special thank you also to Jeff, the finance manager, who made the paperwork smooth and easy. Overall, the entire staff at Grubbs Acura was wonderful. I will definitely buy from Liz again in the future and highly recommend her to anyone looking for a new car. More

Good customer service, but they take a long time to do financial transactions. Car defects financial transactions. Car defects More

Bruno the sales associate at Acura Grubbs was extremely helpful throughout the purchasing process! He educated me about the different trims levels, helped me to break down all the numbers, and answered all helpful throughout the purchasing process! He educated me about the different trims levels, helped me to break down all the numbers, and answered all my questions that I had. I will continue to be a loyal customer of Grubbs Acura, always providing excellent customer service with the best pricing! Thanks Grubbs and especially Bruno! More

Dealership is beautiful and presentation of auto we wanted to see was handled very well wanted to see was handled very well More