Grubbs BMW of Wichita Falls

Fantastic service and attention to detail I recently purchased a new Z4 M40i through Chris at BMW of Wichita Falls. Despite my being stationed overseas, he and his team worked with me througho I recently purchased a new Z4 M40i through Chris at BMW of Wichita Falls. Despite my being stationed overseas, he and his team worked with me throughout the order and purchase process, answered all of my questions promptly, and were up-front with the discounts available on the vehicle. I wouldn't have been able to get a better price than with them, and the customer service has been impeccable. It's been a smooth purchase experience, and I was very well taken care of. More

Great car buying experience All of Patterson staff were friendly and helpful! My sales person Tyler Fritz was especially helpful. Tyler is very knowledgeable about product option All of Patterson staff were friendly and helpful! My sales person Tyler Fritz was especially helpful. Tyler is very knowledgeable about product options on the BMW that I ordered. He was helpful in explaining the operation of the options on my new car. The warranties were explained by other staff and also the financing. More

Great Service. Sales team great to work with and finance. Sherman was very thorough and found the car I wanted. Easy to work with on numbers. Did awesome on delivery and explaining the features of the car. F Sherman was very thorough and found the car I wanted. Easy to work with on numbers. Did awesome on delivery and explaining the features of the car. Finance department was excellent. More

New purchase Me. Jones was very helpful and very knowledgeable, he made the purchase easy, we did not feel pressured. We are very satisfied with the service we rec Me. Jones was very helpful and very knowledgeable, he made the purchase easy, we did not feel pressured. We are very satisfied with the service we receive. More

EVERYTHING a person could ask for!! This is actually my second vehicle to purchase from Dylan McDorman at Patterson's. Had such a good experience with the first purchase I searched him o This is actually my second vehicle to purchase from Dylan McDorman at Patterson's. Had such a good experience with the first purchase I searched him out! What an awesome young man! Very courteous, respectful, considerate, etc.... Dylan will go the extra mile to make sure his customer is happy. Also, BMW finance Brent Robbins.....amazing as well!! You won't be disappointed! More

Old Style Dealer Tactics Dealer tries to add fees after an "out the door" price was reached, claiming doc/dealer fees are required by state law. Not true, in fact, state law Dealer tries to add fees after an "out the door" price was reached, claiming doc/dealer fees are required by state law. Not true, in fact, state law requires that dealer post an advisement that such fees are negotiable. More

EASY AND QUICK This was the easiest lease process ever. I called Chris Emery and told him what I was looking for and he made it happen. I couldn't be happier with th This was the easiest lease process ever. I called Chris Emery and told him what I was looking for and he made it happen. I couldn't be happier with the whole process. The financing department was super efficient as well. This is what I expect from my car family. I won't lease from anyone else. More

Stunning Service Chris Emery was a major influence in our purchase of this vehicle. From alerting my husband to the availability of the Lexus RX 450, his cheerful assi Chris Emery was a major influence in our purchase of this vehicle. From alerting my husband to the availability of the Lexus RX 450, his cheerful assistance with test driving, and his excellent tutoring on the bells and whistles with infinite patience, Chris has been a tremendous help to me. Chris Lunsford had all the papers in order and ready to sign and was very personable. A great team! More

Great Experience Chris Emory did a great job getting us into the exact vehicle we wanted. We saw cars on the lot and in the "system" that were close to what we wanted Chris Emory did a great job getting us into the exact vehicle we wanted. We saw cars on the lot and in the "system" that were close to what we wanted, but not the perfect vehicle for us. With Chris' help we were able to order the exact vehicle we wanted and had it built to our specifications. Delivery time was about two months which was impressive considering the vehicle was built in Munich Germany, and shipped to Wichita Falls. Everything was exactly as ordered. The delivery process was smooth with a few pleasant surprises from Chris. There was never any pressure or sales "games" during our purchase process. Based on our past experiences with Patterson's, we expect the future support to be great! More

Chris Emery is Awesome Chris did an outstanding job from day one until transaction was completed. Chris in finance was a pleasure to work with, We have bought many vehicles Chris did an outstanding job from day one until transaction was completed. Chris in finance was a pleasure to work with, We have bought many vehicles at Patterson and will continue to do so. More