Grubbs CDJR of Wichita Falls

Purchase of 2010 Dodge Ram 1500 Chris was our salesman, he was very knowledgeable, professional attitude with all of the questions we had. My husband and I enjoyed not being pressur Chris was our salesman, he was very knowledgeable, professional attitude with all of the questions we had. My husband and I enjoyed not being pressured at all. Chris has a nice appearance very nice personality. More

bought a kia optima My sales man, ryan was very professional, was able to walk me through the process and made a hectic process bearable. The car is awesome and drives li My sales man, ryan was very professional, was able to walk me through the process and made a hectic process bearable. The car is awesome and drives like a dream More

Great experience No hassle by professional salesman, Stephen Garner and staff made for a positive experience. I was able to make one phone call at 8:30am and by 11:00a No hassle by professional salesman, Stephen Garner and staff made for a positive experience. I was able to make one phone call at 8:30am and by 11:00am I test drove the truck and agreed to the deal! Thank you Patterson's! More

Excellent Dealership The salesman was knowledgeable of the vehicle we were interested, pleasant and very likeable. Excellent service. Appearance of building was pleasant. The salesman was knowledgeable of the vehicle we were interested, pleasant and very likeable. Excellent service. Appearance of building was pleasant. All employees were helpful. More

Positive overall experience. Agreed to a deal on my new truck using the internet and e-mail. Did not contact anyone there by phone until the deal was done. The entire process wa Agreed to a deal on my new truck using the internet and e-mail. Did not contact anyone there by phone until the deal was done. The entire process was smooth, and Mr. Henry Broadus was pleasant to work with. Mona Martin, the internet contact, did a superb job of guiding me to Mr. Broadus, and answering my initial questions. Based on my buying experience, I highly recommend this dealership. More

Great customer service Dylan was my sales rep. He was kind, humorous and was clear on all information. He really didn't speak the salesman jargon. He was courteous to my sit Dylan was my sales rep. He was kind, humorous and was clear on all information. He really didn't speak the salesman jargon. He was courteous to my situation and assisted me with getting the right car for my needs. Cliff assisted me with finalizing paperwork and he too kind and courteous. He explained everything in clear terms and took the time to answer my questions. Both were gentleman and represented Patterson's with pride. I would recommend anyone to Patterson's. More

The Best in Customer Satisfaction Let me start by saying that purchasing a new automobile has never been a pleasant experience in my 67 years. However, my expectations were far exceed Let me start by saying that purchasing a new automobile has never been a pleasant experience in my 67 years. However, my expectations were far exceeded by Brandon Oglesby and the staff at Patterson Kia in Wichita Falls, Texas. Brandon was able to provide me all the information I requested, on the vehicle I was interested in, which enabled me to make a purchase decision and fly from Atlanta to Dallas to take delivery of the car. Brandon is the most professional and courteous salesman my wife and I have ever had the pleasure of working with. His knowledge of the vehicle (2017 Kia Sportage EX) was second to none. I was dealing with other dealers in the local Atlanta area that had no clue about customer service nor were the willing to help with my requirements for the vehicle we had in mind. It was certainly worth the trip to Wichita Falls to personally meet with Brandon and the staff of Patterson Kia and finalize the purchase. Brandon is a valuable asset to the dealership and kudos to Mr. Patterson for hiring quality employees with the attitude of the customer first. Thanks to everyone at Patterson for making this a pleasurable experience. More

Wonderful car buying experience! I was very nervous and stressed as it was my first time to buy a car by myself. Everyone at Patterson Dodge Chrysler Jeep made me feel welcome, at ho I was very nervous and stressed as it was my first time to buy a car by myself. Everyone at Patterson Dodge Chrysler Jeep made me feel welcome, at home, and as if I were their #1 priority. My salesman, Chad Martz was nothing short of amazing. He made me feel at ease and was so very patient with me. Not once did I feel pressured by anyone and my happiness and comfort with my purchase was important each of the staff that I encountered at Patterson. I highly recommend Patterson to anyone looking to purchase a vehicle. Love my Jeep, Judy Kirk More

Expectations Far Exceeded Based on past new car buying experiences....I was reluctantly prepared for another rough go of it with Patterson Auto Group. I pulled into the lot (I Based on past new car buying experiences....I was reluctantly prepared for another rough go of it with Patterson Auto Group. I pulled into the lot (I was actually on my way to the Toyota dealer!) and happened to park next to a pair of leftover 2015's that were marked-down considerably. The great pricing made 75% of the sale for me immediately. Along with Mr. JT Bell's friendly and courteous service.....we entered negotiations......and the wife got herself a beautiful new car. New muss, no fuss.....I had my very first ever positive new car buying experience! Thank you Patterson Auto Group. Why have I always hated new car buying? Here's why.....the day before, I went to the nearby Ford dealer to look at a Ford Edge. Following the manager's test drive of my 2004 Toyota Camry with only 40,400 miles on it....the vehicle was returned to me with a check engine light. I was told it has transmission issues and the trade in value of our perfect little car was only $2,000. The check engine light had nothing to do with the transmission. I believe the car was given a good beating during the test drive.....because later that day I found that the check engine light coded to a knock sensor. Long story short, this dealer treated me like I was the run-of-the-mill idiot......and an attempt was made to take gross advantage of me and my hard-earned pocket book. More

Excellent I recently purchased a new Kia from the Patterson auto family. It was a tough decision between a Kia and a Jeep; although I decided to buy a Kia, all I recently purchased a new Kia from the Patterson auto family. It was a tough decision between a Kia and a Jeep; although I decided to buy a Kia, all of the employees I worked with (both Kia and Jeep) while viewing and test-driving cars were: friendly, kind, helpful, and courteous. I am recovering from an injury that makes it painful to get around. Everyone was eager to help get the door or assist me with my walking staff. Everyone answered my questions honestly, and worked their hardest to address my needs. More