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Grubbs CDJR of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,876 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,876 reviews

February 18, 2025

The service personnel, from the writer, technician and counter are ALWAYS courteous and professional. The waiting area is clean and comfortable--and the coffee is good, too. More

by CRFULTZJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexus Quillin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 13, 2025

When buying the truck it took way to long, it took over 2 hours to buy the truck. You need to have more people working in the financial office More

by mullinloretta8735
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dick sanders
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February 09, 2025

Fast and friendly service as usual. Appointment on time. I appreciate their respect of my time. More

by susan.reams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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February 07, 2025

I came in 30 Jan @ 5pm because my Ram wouldn't turn off. The staff checked me in and the tech promptly worked the issue despite nearing closing time. They swapped out the ignition switch. I am very impress More

by ramblyn03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 07, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your experience! We know how stressful unexpected vehicle issues can be, especially so close to closing time. Our team is always ready to go the extra mile, and we’re glad we could get your Ram taken care of quickly. Your trust and support mean the world to us, and we’re grateful to have you as part of the family. If you ever need anything, don’t hesitate to reach out—safe travels!

February 05, 2025

Got my wife right in, and out, and did so very courteously.Thank you very much! More

by nedloh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 02, 2025

Friendly, efficient service. They went above and beyond to ensure a smooth and positive experience. More

by 97gsteclipse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy
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February 01, 2025

I’ve had to drive up there 3 times still isn’t fixed going back More

by Tm7263190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gustine
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January 26, 2025

Dealership has improved their service for the better in the last three or four times that I even in. Tammy Jacob’s is an asset for your business. More

by Dweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Jacobs
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for your feedback. We’re thrilled to hear you’ve had a great experience with Tammy Jacobs and our service team. Her dedication truly makes a difference, and we look forward to serving you again!

January 24, 2025

Tammy and the entire staff were so helpful in my time of need. Tammy was very honest and stated up front that my Jeep probably wouldn’t be completed until the next day. She asked if I had a way to work t More

by threesuns.beard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get to meet my technician
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your experience. We're so glad Tammy and the team provided such thoughtful and honest service during a challenging time. It’s always our goal to prioritize our customers' needs, and we’re glad Tammy went the extra mile to ensure you were taken care of. We appreciate your trust in us!

January 24, 2025

The people are so great. However I did have to wait for 3 hrs with all my kids in the waiting room, which was very tedious. More

by Firefly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for your thoughtful feedback. We’re glad you found our team so helpful, and we’ll always strive to make every visit as smooth as possible. Your support means a lot to us, and we look forward to serving you again!

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