Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

Grubbs CDJR of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,877 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Contact Dealership
View Awards

2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

Directions

By Type

Showing 1,877 reviews

December 21, 2023

Everything went smoothly. A great place to purchase a vehicle for anyone in the market. More

by molly.matthews
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Butler
Report | Print
Dec 22, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear that everything went smoothly for your vehicle purchase! Thank you for choosing us. If you ever need assistance or have questions in the future, feel free to reach out.

December 18, 2023

Henry was great. He was super helpful and answered all of our questions and did everything he said he would. More

by cgroves
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for your kind words! It was a pleasure assisting you, and we're thrilled to hear that your experience with Henry exceeded your expectations. Safe travels in your new vehicle!

December 15, 2023

Jessica did a great job managing my truck. She even texted me when it was ready. Everything was done right. More

by UNCLESTICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Dec 22, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear that Jessica did an excellent job managing your truck, keeping you informed, and ensuring that everything was done right. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need further assistance or have any questions, feel free to reach out.

December 15, 2023

Always a great service experience. Jessica strives to take care of her customers and keeps you informed throughout the process. More

by jennifer.brumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Dec 22, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear that you had another great service experience with us! Jessica takes pride in providing excellent service and keeping customers informed. Thank you for your kind words and continued trust in our team.

December 10, 2023

It was just a nice experience from start to finish. It was a pleasure doing business with the. More

by j.jones4174
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Broadus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Hanks, Lindsey Vandestreek, Cason Brock
Report | Print
Dec 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We're delighted to hear that your experience with us was enjoyable from start to finish! Providing a pleasant and smooth process is what we aim for, and we're grateful for your positive feedback.

December 08, 2023

At wits end. .. what a struggle this has been. Four trips to Foundation to fix the same problem and now I have the 5th trip scheduled for this Tuesday. The warni More

by Stephen Paul Wolf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I've had 4 different service ladies to help me in the Jeep Service Dept. Seems to be a lot of turnover at Foundation but it's my same Jeep having the same problem.
Report | Print
Dec 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We apologize for the challenges you've faced, and we appreciate your patience. Our manager has been informed and is committed to resolving this issue promptly. We understand your concerns and are dedicated to ensuring your satisfaction. Thank you for bringing this to our attention.

December 07, 2023

Everyone was great to work with. Cason was very helpful and nice. Everyone at the dealership was friendly! More

by saraysasi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tucker in finance , John Marchese, Cason Brock
Report | Print
Dec 11, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear that you had a positive experience with us! Cason and the entire team appreciate your kind words.

December 04, 2023

The vehicle was brought in because the key fobs were not actuating the selected seat profiles. They still don't. The seat memory is stiull "forgetiing" the preselect5ed positions. More

by drbeeks
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Brillhart
Report | Print
December 04, 2023

Service department will not return phone calls or texts. This includes the service manager. It is no wonder the service advisors won't communicate when the manager won't. More

by Blades903
Recommend Dealer
No
Employees Worked With
Tara, Cory Esquibel
Report | Print
Dec 04, 2023 -

Grubbs CDJR of Wichita Falls responded

We sincerely apologize for the inconvenience you've experienced with communication from our service department. We understand the frustration, and we take this matter seriously. Rest assured, our service manager, Tamara, has been made aware of your situation and is committed to seeing this repair through. We appreciate your patience, and we're working to improve our communication processes to ensure a better experience for you in the future. If there are any further concerns or if you need additional assistance, please feel free to reach out to Tamara directly. We value your feedback and the opportunity to address your needs promptly. Thank you for bringing this to our attention.

December 03, 2023

Corey was very courteous and very knowledgeable. Promptly performed the service needed and communicated all phases very well to me, so was well informed of the progress. More

by datagraphjoan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya, Cory Esquibel, Tony White
Report | Print
Dec 05, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Corey provided courteous and knowledgeable service, ensuring a prompt and well-communicated experience for you. If there's anything else we can assist you with, feel free to let us know. Safe travels, and we look forward to serving you again in the future!

1
...
30
31
32
...
188