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Grubbs CDJR of Wichita Falls

Wichita Falls, TX

Overview
Employees
Reviews
Vehicles
4.4
1,877 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,877 reviews

November 12, 2023

The service received was prompt according the appointment that I scheduled. The service was completed faster than the estimated time to complete. I would highly recommend this service center. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel, Tony White
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Nov 13, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the 5-star review! We are happy to hear that the service was completed faster than estimated. We look forward to assisting you in the future!

November 09, 2023

I worked with Casey Gill to buy the vehicle of my dreams. I would recommend her to anyone who is looking for a new or used vehicle. She went out of her way to help the process run smoothly and efficiently. More

by Stinker.1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Gill
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Nov 13, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the kind words and the 5-star review! We are happy to hear that Casey was able to help you find the vehicle of your dreams. Safe travels!

November 09, 2023

Amazing, and Very Helpful Staff. Candice was extraordinary!! Candice did an exceptional job, also professional More

by Shane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Candice Cox
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Nov 13, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the kind words and the 5-star review! Our team looks forward to assisting you in the future!

November 06, 2023

Lindsay and my finance person were great. I would request that Brad checks out his detailing department, because they get 0 starts. Everything was still dirty. It didn’t look like they even More

by stacey.cross
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsey Vandestreek
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November 03, 2023

Staff is very friendly and helpful. Having to come back multiple times for recalls and not having the parts. More

by MRREDSHARK
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Nov 09, 2023 -

Grubbs CDJR of Wichita Falls responded

We appreciate your kind words about our friendly and helpful staff. However, we understand your frustration with multiple visits for recalls and delays in obtaining the necessary parts. We sincerely apologize for any inconvenience this may have caused. Your feedback is valuable, and we'll do our best to address and improve upon these challenges.

October 31, 2023

I had a good experience buying my brand new truck at this dealership in Wichita falls More

by bradnorberg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carly Hanks
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Nov 01, 2023 -

Grubbs CDJR of Wichita Falls responded

We're delighted to hear about your good experience purchasing your brand-new truck at our dealership. We're thrilled to have been a part of your journey. If you have any questions or need further assistance, please don't hesitate to reach out. Enjoy your new truck and happy driving!

October 23, 2023

People were great wait time less quoted nice wait room with coffee etc. great experience!! More

by garlinda123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh, Cory Esquibel, Tony White
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Oct 24, 2023 -

Grubbs CDJR of Wichita Falls responded

We're thrilled to hear about your great experience! Our team appreciates your kind words. Short wait times, accurate quotes, and a comfortable waiting area all contribute to providing you with the best service. We hope to continue exceeding your expectations in the future. Enjoy your day!

October 19, 2023

The process was pretty quick and the out the door price was very good. I came down from Oklahoma to buy the car. More

by Rmcorbin2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randon Bean
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Oct 19, 2023 -

Grubbs CDJR of Wichita Falls responded

We're glad to hear that the process was efficient and that you found the out-the-door price to be very competitive. It's great that you were willing to make the trip from Oklahoma to purchase the car from us. We appreciate your business and hope you enjoy your new car! If you have any further questions or need assistance, please don't hesitate to reach out. Safe travels!

October 18, 2023

Their team made this an easy buying experience. I would recommend this dealership to anyone. More

by rmorgan7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randon Bean, Michael Butler, Dirk Sachse
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Oct 19, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for the 5-star review and the kind words. We look forward to assisting you in the future!

October 15, 2023

Fast service. Good communication. Friendly staff. I am very pleased with the service I received at this dealership. More

by imgoodnow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh, Cory Esquibel, Tony White
Report | Print
Oct 16, 2023 -

Grubbs CDJR of Wichita Falls responded

Thank you for your positive feedback! We're delighted to hear about your fast service, good communication, and friendly staff. Your satisfaction is our priority, and we're pleased to have met your expectations. If you ever need further assistance or have any questions, please feel free to reach out. We look forward to serving you again in the future!

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