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Grubbs CDJR of Wichita Falls

Wichita Falls, TX

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Employees
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Vehicles
4.4
1,879 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
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2900 Old Jacksboro Hwy

Wichita Falls, TX

76302

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Showing 1,879 reviews

January 26, 2025

Dealership has improved their service for the better in the last three or four times that I even in. Tammy Jacob’s is an asset for your business. More

by Dweaver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Jacobs
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for your feedback. We’re thrilled to hear you’ve had a great experience with Tammy Jacobs and our service team. Her dedication truly makes a difference, and we look forward to serving you again!

January 24, 2025

Tammy and the entire staff were so helpful in my time of need. Tammy was very honest and stated up front that my Jeep probably wouldn’t be completed until the next day. She asked if I had a way to work t More

by threesuns.beard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not get to meet my technician
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing your experience. We're so glad Tammy and the team provided such thoughtful and honest service during a challenging time. It’s always our goal to prioritize our customers' needs, and we’re glad Tammy went the extra mile to ensure you were taken care of. We appreciate your trust in us!

January 24, 2025

The people are so great. However I did have to wait for 3 hrs with all my kids in the waiting room, which was very tedious. More

by Firefly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for your thoughtful feedback. We’re glad you found our team so helpful, and we’ll always strive to make every visit as smooth as possible. Your support means a lot to us, and we look forward to serving you again!

January 23, 2025

Once at the service we were promptly addressed and put in the queue. Service was explained along with a time frame that was held to. More

by TSECORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston, Tommy Gonzales
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for your review! We’re glad to hear you were promptly taken care of and that our team provided clear communication and followed through on the timeline. Your satisfaction is important to us, and we look forward to serving you again!

January 17, 2025

Great experience. This was my son’s first car and he was a bit nervous at first. Everyone made him comfortable and treated him like an adult. Very cool More

by fitlow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexus Quillin
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Jan 27, 2025 -

Grubbs CDJR of Wichita Falls responded

Thank you for sharing such a special moment with us! We’re thrilled to hear our team helped make your son’s first car-buying experience comfortable and enjoyable. It’s an honor to be part of this milestone, and we look forward to serving your family again for service in the future!

January 17, 2025

I made an appointment with the service department. They took my car, but didn’t do the work until the next day. Anybody can make appointments. It’s the keeping of the appointment that’s important. More

by Austin Solomons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I’m don’t know
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January 17, 2025

Service was done in a timely manner. Staff was made our experience great, so it was wonderful to work with them. More

by hiddenoaks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzales
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January 16, 2025

The staff like always were outstanding, they really treat you like your apart of the family. More

by wdorsey1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston, Tommy Gonzales
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January 16, 2025

Bailey and Alexus were both great to work with. I love the Ram I purchased from them, but after getting it home I noticed that it had 2 different brands of tires on it. Would have loved the dealers More

by rjkb65
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Loyd, Alexus Quillin
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January 13, 2025

We always use Michael Mason; he is the best. Everything was easy and got done super fast. More

by cwrk256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mason, Alexus Quillin
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