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Grubbs Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
181 Reviews

181 Reviews of Grubbs Kia of Wichita Falls - Service Center

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March 15, 2025

My car was ready the next day after having an oil leak. Fast and easy service. More

by belissa.perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2025

Absolutely outstanding! Augustine made sure everything was in order, and he was very professional and extremely pleasant to deal with. Garret came out and explained everythi More

by nascarrulz76351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garret and Austine
February 28, 2025

Kristi Trupiano and the rest of the team at Foundation Kia always make my service visits pleasant. More

by timbrillhart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Mathews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We’re glad to hear that Kristi and the team make your service visits a great experience. We appreciate your support and look forward to serving you again!

February 25, 2025

Poor commitment to warranted purchased. Wanted to charge to plug a flat over $100. Wanted nothing to do with me once I declined tire purchase More

by Afhaisten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tamara McCuiston
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2025

Good service fast and efficient I will be back service advisor great service and technician also More

by alexf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2025

Kansas was the best salesman i had in long time thanks Kansas for the car More

by olneycubsbaseball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivana Denham, Brandi Lucero, Danny Grady
February 08, 2025

Had a really long wait time to check in - Had to search find someone for help. More

by kc5gxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2025

Service was timely and Tommy Gonzales kept me updated throughout the whole day experience. He takes great care of the customer and ensures their satisfaction. More

by hollidollibaylee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2025

I bought my Kia Sorento from Foundation several years ago. Service has always been exceptional! More

by robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
January 20, 2025

Great experience all around! Service was gmdetailed and the description of everything they recommended was very detailed from the service tech. More

by bigjosh198625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine
Jan 27, 2025 -

Grubbs Kia of Wichita Falls responded

Thank you for your feedback! We’re thrilled to hear you had such a positive experience and that our service team provided clear and detailed recommendations. We’re always here to ensure your vehicle gets the care it needs, and we appreciate your trust in us!

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