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Grubbs Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
181 Reviews
Call Service Center (940) 687-8406

181 Reviews of Grubbs Kia of Wichita Falls - Service Center

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March 01, 2024

The easiest car experience ever! I was in a car within a few days and I didn't have to even go into the office and wait like I have in the past. Henry was amazing! More

by jlpruitt9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Broadus was amazing! 5 stars
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February 28, 2024

Tyler was an amazing service advisor and I was so impressed with his customer service More

by mikaylapaige22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
Report | Print
Feb 28, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that Tyler provided you with amazing customer service. We'll be sure to pass along your compliments. If you ever need anything else, please don't hesitate to reach out. Safe travels!

February 27, 2024

Arrived for a scheduled appointment to complete a need manufacturer's update. Was received right at the door, was updated via text during the service, and did not have to wait a very long time. It was a g More

by catherinecpounds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony White
Report | Print
Feb 27, 2024 -

Grubbs Kia of Wichita Falls responded

We're thrilled to hear about your positive experience with us! Thank you for taking the time to share your feedback. If you ever need anything else, don't hesitate to reach out. We look forward to serving you again in the future!

February 21, 2024

They got me right in, offered a nice lobby to wait in, and were quick to service. More

by shannonmeagan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony White
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Feb 22, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your positive review! We love our customers like you! Thank you for choosing Foundation Kia of Wichita Falls, we hope to see you again soon!

February 20, 2024

Brandi is very nice and helpful to me. . she has always notified me and the wait time has been minimal.. thank you More

by reana.luman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
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Feb 21, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Brandi provided you with exceptional service and made your experience smooth and efficient. We'll be sure to pass along your appreciation. If there's anything else we can assist you with, please don't hesitate to let us know.

February 13, 2024

Foundation was excellent in all services they provided and I especially enjoyed working with Tim and Brandi More

by Ryanhclayton247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tucker Jones, Brandi Lucero
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Feb 14, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and that Tim and Brandi were able to provide you with excellent service. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again!

February 02, 2024

Tim is very knowledgeable and friendly. Service department is always helpful and quick to respond. More

by parisclanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Brillhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We're delighted to hear that Tim's knowledge and friendliness made your experience positive. Our service department is always here to help, providing quick and responsive service. We appreciate your feedback!

February 02, 2024

Very professional clean and nice workers all employees listen to your concerns . Clean office and goon rental cars More

by BO19495
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero, Tony White
Report | Print
Feb 02, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We take pride in our professionalism, cleanliness, and attentive service. We're glad you had a positive experience with us. Safe travels!

January 13, 2024

Tommy and Cory are Awesome and very helpful , would definitely return back for future services. More

by broncosgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy, Cory
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Jan 15, 2024 -

Grubbs Kia of Wichita Falls responded

Thank you for your kind words! We're thrilled to hear that Tommy and Cory provided you with awesome and helpful service. We appreciate your trust and look forward to serving you for any future needs.

January 10, 2024

Y’all charged me $140 for an oil change and I was there for 2 hours More

by jessicasimpson1216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony White
Report | Print
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