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Grubbs Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
181 Reviews
Call Service Center (940) 687-8406

181 Reviews of Grubbs Kia of Wichita Falls - Service Center

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August 31, 2023

Friendly, professional and on-time. Just a pleasant experience all around. Cory was fantastic. Went over the items serviced for my annual inspection PLUS he even double checked the tire More

by pander1144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
Sep 14, 2023 -

Grubbs Kia of Wichita Falls responded

We're thrilled to hear about your 5-star experience with Foundation Kia's service department! Cory and the team take pride in delivering friendly, professional, and on-time vehicle service. Thank you for choosing us, and we look forward to serving you again in the future!

August 31, 2023

Everything was great! Good customer service and the car wash much appreciated. A very good experience. More

by SLMILL32
Recommend Dealer
Yes
Employees Worked With
Heath Marsh
Report | Print
Sep 14, 2023 -

Grubbs Kia of Wichita Falls responded

Thank you for the 5-star review! Our team at Foundation Kia is happy to hear you had a great experience while having your car serviced.

August 30, 2023

Great customer service! Heath and tech did great job in performing anti-theft software upgrade and replacement of under engine splash cover in a very timely manner. Thank yo More

by r0n_jtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician, who I'm not sure of his name., Heath Marsh
Report | Print
August 23, 2023

Dealerships always charge too much for services. Very disappointing when your check engine light comes on and you can't afford $160 to find out why. I have been servicing my car here ever since I bo More

by bella2011h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
August 18, 2023

They were well knowledgeable and courteous and nice and knew what they were doing thank u More

by prettyboy19501950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jodi Byrd, Dirk Sachse
Report | Print
Aug 31, 2023 -

Grubbs Kia of Wichita Falls responded

Thank you for the feedback! We are glad you had a great experience and look forward to serving you in the future.

August 18, 2023

Came in for my first service and was very pleased! My service and recall was completed well before he told me it would be done. Super friendly, super clean and comfortable waiting area! Very happy wi More

by mzmalloy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh, Tom Migot, Dirk Sachse
Report | Print
Aug 31, 2023 -

Grubbs Kia of Wichita Falls responded

Thank you for the 5-star review! Our team works hard to make sure you have the best experience possible. We look forward to assisting you in the future!

August 14, 2023

Kia foundation has a wonderful and helpful staff. Very courteous and took good care of us! More

by thevandalist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Romero, Cory Esquibel
Report | Print
Aug 18, 2023 -

Grubbs Kia of Wichita Falls responded

Thank you for the 5-star review! Our team looks forward to assisting you in the future!

August 12, 2023

Every thing was really great. The new waiting room is nice. I like turtles- a lot. More

by veryindifferent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heath Marsh, Cory Esquibel, Robert Goins, Jodi Byrd, Joe Hernandez
Report | Print
Aug 18, 2023 -

Grubbs Kia of Wichita Falls responded

Thank you for the review! We have worked hard on our new building to make sure every detail is perfect.

August 09, 2023

Understood what we we’re looking for and was very helpful and a nice guy More

by kevin_wininger2000
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
Aug 18, 2023 -

Grubbs Kia of Wichita Falls responded

We're delighted to hear that your experience with us was positive and met your expectations. It's great to know that we were able to understand your needs and assist you effectively. If you ever have further inquiries or require assistance in the future, don't hesitate to reach out. We're here to help. Thank you for your kind words!

August 09, 2023

Nice upgrade ,need sign visible from road of location. Would like better communication of work done. More

by garcia.donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Esquibel
Report | Print
Aug 18, 2023 -

Grubbs Kia of Wichita Falls responded

We appreciate your feedback! Thank you for acknowledging the improvements. We'll take your suggestion seriously and work on enhancing the visibility of our location signage. Additionally, we'll make efforts to provide clearer communication regarding the work being done. Your input helps us continually refine our services for a better experience.

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