Back

Grubbs Kia of Wichita Falls - Service Center

Wichita Falls, TX

4.4
181 Reviews

181 Reviews of Grubbs Kia of Wichita Falls - Service Center

Sort by
August 04, 2024

Terrible. Was told I needed tires aligned with brand new tires. Took forever. No communication More

by janee.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandi Lucero
August 04, 2024

Quick and great service! Very helpful and will definitely be back again! Thank you so much! More

by jacie.fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
August 04, 2024

Jumped right on the car and fixed it. They understood it was my only means of transportation and took care of everything. Very friendly folks. More

by dwpenn0078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
August 04, 2024

I appreciate the courteous help I received from the staff. I sure do like my Kia Soul. More

by ANNHUNTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
July 19, 2024

We were waited on upon arrival, which was great! Then we had a nice waiting experience - nice room to wait in, and a nice shuttle car & driver that dropped us off at a cafe and picked us up. More

by lnkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
July 04, 2024

Prompt service, very courteous and knowledgeable employees. The service I was needing was because of a recall and they fixed more than what I even realized. Since I traveled from out of town I staye More

by Copperhd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi Trupiano
June 29, 2024

They schedule my recall service very quickly and had me in and out in the same day. Everyone was super nice and efficient. More

by tnmmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy
June 27, 2024

Foundation has been great to work with from the buying process to the service department. Everyone has been friendly and very helpful. Brandi in service was helpful and very welcoming! More

by ERICA.FARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
June 25, 2024

Exceptional service. Clean facilities. Everyone was very helpful and kept me informed during my visit. Very good experience! More

by rhonda_schreiber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tamara McCuiston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Lucero
June 22, 2024

Brandi was very helpful. Made suggestions on how to save money on services performed. Vehicle ready in a timely manner. More

by mcvett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lucero
...
7
...