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Guaranteed Motor Cars
Palos Hills, IL
3 Reviews
Guaranteed Motor Cars is your local dealership with answers and that cares. Committed to making the car-shopping experience as transparent and hassle-free as possible. When you buy a car from Guaranteed Motor Cars, you will work directly with our owner, not a sales person. Our team has over 15 years of combined experience serving all NWI & all Chicago land area. Guaranteed Motor Cars only sells top-quality vehicles that we have hand-selected. We want our customers to have fun, and enjoy the car-shopping experience. Take a look at our selection right here on our website to learn more about all of the vehicles we currently have to offer at Guaranteed Motor Cars. Get pre-approved by filling our secure online auto finance application. See what customers are saying about us!
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Hours
Sales/Showroom
Monday 10:00 AM - 7:00 PM
Tuesday 10:00 AM - 7:00 PM
Wednesday 10:00 AM - 7:00 PM
Thursday 10:00 AM - 7:00 PM
Friday 10:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 10:00 AM
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 10:00 AM
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3 reviews
August 26, 2025
I took my sister to Guaranteed Motor Cars to buy her first car, and I regret it deeply. What should have been a happy, exciting experience turned into weeks of stress and frustration. Right after the first car, and I regret it deeply. What should have been a happy, exciting experience turned into weeks of stress and frustration. Right after the sale, my sister discovered the windshield was leaking water into the car. This is a serious defect that any honest dealership would have disclosed or caught in their so-called “inspection.” Instead, we were left with a car that could have had long-term water and electrical damage. When I tried to call about it, I was constantly ignored — put on hold or sent straight to voicemail. I was promised calls back that never came. I had to go in person with a formal letter just to get them to acknowledge the problem. That’s not customer service, that’s avoidance. The dealership finally agreed to fix the windshield and address a key issue. But in the end, they only did a sloppy windshield repair (the work looks rushed and unprofessional). Even worse — we discovered the car was sold to us without a proper key at all. The “key” we were given was just a remote with a blank, uncut insert that doesn’t fit the car. After selling the car this way, they had the nerve to try to charge us $700 for a replacement key. To make matters worse, the manager, MJ, never once apologized — not for ignoring my repeated calls, not for the wasted time, and not for failing to honor what was agreed. That kind of attitude says everything about how this dealership treats customers once they’ve got your money. I regret ever bringing my sister here. If you’re considering buying a car, please learn from our experience and avoid Guaranteed Motor Cars. Be cautious about the overly positive reviews — in our experience, the sales team was friendly at first, but once we declined the add-ons and extended plans, the attitude changed. We were grilled repeatedly about why we didn’t want extras, and once they realized they weren’t making a profit off us, the friendliness stopped. If you see glowing reviews, it may just mean the dealership made good money on that deal. More
by Munozyoshi
Employees Worked With
Alex
June 12, 2024
BUYER BEWARE! I bought a 2023 Tahoe from this place. I was told it was in great condition. I was out of state and based on the pictures and the salesman’s word I w I bought a 2023 Tahoe from this place. I was told it was in great condition. I was out of state and based on the pictures and the salesman’s word I wired them payment. The vehicle arrived and is covered in HAIL DAMAGE and the it had 2000 more miles than advertised. The HAIL DAMAGE is in excess of $7500. They told me it was AS-IS and they wouldn’t take it back or help with repairs. They won’t even call me back. DO NOT TRUST THIS BUSINESS More
by utterczar
November 27, 2023
Adam was great he took care of me and made sure all my needs were met he even took the time to help me set up my Bluetooth and show me around my new SUV. I had a ton of questions and concerns, and Adam di needs were met he even took the time to help me set up my Bluetooth and show me around my new SUV. I had a ton of questions and concerns, and Adam did his thing he answered all my questions and when he didn't know he was honest to me and did his best to find out the correct answer. I was so happy with my purchase that the next day my father and I came back and he purchased a jeep from Adam that he saw when I got my truck. If you or anyone you know need a new car I definitely recommend you go see Adam @guaranteed motor cars in Lansing Illinois. More
by alexissmoke
Employees Worked With
