Gunn Chevrolet
Selma, TX
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1,102 Reviews of Gunn Chevrolet
The sales experience was great. Ben was easy to work with, and we were able to negotiate an out-the-door price before I even made the drive down, which made the entire process very Ben was easy to work with, and we were able to negotiate an out-the-door price before I even made the drive down, which made the entire process very straightforward. My only issue came up in the finance office. I asked about pricing for an extended warranty and was quoted $3,800 for five years with a $500 deductible, and the coverage was limited to the powertrain. Afterward, I went to a separate GMC dealership and purchased their Platinum extended warranty, which provides significantly more comprehensive coverage, with only a $100 deductible, for $3,500. Based on that comparison, I feel the extended warranty pricing and coverage I was offered at Gunn Chevy were not good. Overall, I would recommend buying a vehicle from Gunn Chevy. The sales experience was excellent, and I had a great experience working with Ben. However, based on my experience, I would probably choose to finance elsewhere and would definitely shop around before purchasing an extended warranty through the dealership. More
Sales Consultant, Ben Camarero, was a pleasure to work with at Gunn Chevrolet Ben was very thorough and attentive answering my questions and concerns with the search of a new vehicle.. He also recommende with at Gunn Chevrolet Ben was very thorough and attentive answering my questions and concerns with the search of a new vehicle.. He also recommended that I consider different options regarding details and features within the different vehicles I was interested in. I’m very pleased with my selection. .There was no haggling through the financing process. Excellent.customer service!! More
John was amazing. He called me to see where we were at with the deal and had us stop in for a few minutes to show us the car. He made sure we were taken care of right He called me to see where we were at with the deal and had us stop in for a few minutes to show us the car. He made sure we were taken care of right away. Easiest car deal of my life. I would go back every time. Sal in finance was amazing as well. He talked us through everything and made sure the deal was right. Great people and service. More
I made an appointment for my wife's 2016 Corvette. They got it done in a reasonable amount of time and gave me a good break down of items that needed to be done. They got it done in a reasonable amount of time and gave me a good break down of items that needed to be done. More
Took my truck in for repair was given an estimate and other recommended repairs. Approved estimate and job was completed in a reasonable amount of time. Friendly staff and seemed knowledgeable . Will br other recommended repairs. Approved estimate and job was completed in a reasonable amount of time. Friendly staff and seemed knowledgeable . Will bring truck .back again to update other recommended maintenance items More
The dealership and service center had a nice setup for pickup and drop off. The problem I had was with communication. My Service Rep “Paul” only contacted me one time. I dropped the car off on a Saturday pickup and drop off. The problem I had was with communication. My Service Rep “Paul” only contacted me one time. I dropped the car off on a Saturday and my appointment was Monday morning at 8am. Paul was in the office when I dropped off the car and acknowledged who I was. I had to call Tuesday evening and was told by Paul that they found the issue with a faulty module that had to be ordered and was going to be delivered Friday and would be a very quick installation. I called on Thursday to make sure everything was still on track. The person I spoke to could not help and said they would get Paul to call me back. I never heard back that day. I called and finally got in touch with Paul Friday mid morning and he stated the car was not completed and would call me later that day when it was ready. He never called back. I called up Saturday and asked if my vehicle was done. A lady told me know and nobody works on Saturday in the service area. Paul then called me at 8am Monday morning and said my car was ready. When I get to the dealership I find out my car was actually ready Friday but Paul did not think of calling me back to let me know or inform his team member so I could pick up Friday or Saturday. More


