Gunn Chevrolet

I bought a truck from Gunn automotive. Within the first month it had it it had 2 leaks and every time I turn the wheel it would squeak really loud. Talk to the service department. Alyssa C Within the first month it had it it had 2 leaks and every time I turn the wheel it would squeak really loud. Talk to the service department. Alyssa Cantu kept brushing me off or getting defensive. It was actually really infuriating. It took me a month to even get it into the service department and she wouldn't listen and I just literally had to ask her just get somebody to look at it. They did find out a piece was put in backwards that was causing screeching. They found two leaks after they said they did 150 point inspection. They wanted me to pay $1,000 for it when I already got two different warranties for the truck. When I told Alyssa Cantu I just got this truck she brushed me off. Well the truck is naturally going to squeak like that. I was raised around trucks the first thing I learned how to drive was a truck on a farm. I know what the truck is supposed to be doing. But every time I tried to tell her something she would say something along the lines of well that's just how trucks are. This is the second issue I've had with this company. The only person that I talked to who was amazing was Miss. Shelby. At least that's what I think her name is. She is the first lady that picks up the phone when you called the service department. More

Victoria was very friendly and helpful. Service was fast, vehicle returned in clean condition after work was done. Service was fast, vehicle returned in clean condition after work was done. More

Service Dept was very professional and courteous. Cindy V. and Victoria greeted me and took care of my vehicle. The work was done in a timely manner. Thank you Cindy V. and Victoria greeted me and took care of my vehicle. The work was done in a timely manner. Thank you More

Awesome customer service and went out of there way to find us what we wanted . find us what we wanted . More

Gunn always has great customer service and friendly staff. They get the job done in a timely manner. staff. They get the job done in a timely manner. More

Excellent service department when needing an oil change. Never a problem when coming to the dealership. Never a problem when coming to the dealership. More

Always polite, knowledgeable staff and service. We use Gunn Chevrolet exclusively for vehicle service for our work fleet and our personal family vehicles. We use Gunn Chevrolet exclusively for vehicle service for our work fleet and our personal family vehicles. More

But I would not recommend advisor Paul. ..he never gave updates and had poor communication and professionalism. Please ask for a manager or else you'll be waiting months for your vehicle to ..he never gave updates and had poor communication and professionalism. Please ask for a manager or else you'll be waiting months for your vehicle to b worked on. More

I appreciate the professional atmosphere and personnel each time I bring my vehicle in for service. Very friendly staff and quality service. each time I bring my vehicle in for service. Very friendly staff and quality service. More

From the service advisor to the technician, even checkout was technically proficient and pleasant to work with. Jacquelyn was quick and very efficient. Good job overall! was technically proficient and pleasant to work with. Jacquelyn was quick and very efficient. Good job overall! More