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Gunn Honda - Service Center

San Antonio, TX

4.7
2,094 Reviews

2,094 Reviews of Gunn Honda - Service Center

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July 01, 2023

My advisor was Rosa Alvardo. She was very helpful and accommodating. This was my first appointment at Gunn Honda and I will continue to make my appointments there More

by Rachel niber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

July 01, 2023

Knowledgeable, Friendly, professional from porters to service attendants, organized, clean, ready to help as soon as you pull in More

by Laura Garza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2023 -

Gunn Honda responded

Thank you for your 5-star review!

June 30, 2023

Took a while to get help but svc was good Wasn’t told what was going to be done til I pd. Had told rep to let me know before work was done. He was very courteous. More

by gsilva_stgregory
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alexis
Jul 05, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 27, 2023

Always professional, reliable, and efficient. Customer service is great! I like the text notifications I receive updating me on the status of my vehicle More

by rosalinda.glover
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jul 05, 2023 -

Gunn Honda responded

Thank you for choosing Gunn! So glad you had a great experience.

June 25, 2023

The service center representative was amazing. She was thorough and provided excellent service and communication throughout my experience at this location. I will definitely return for future serv More

by Jules
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Galvan
Jul 05, 2023 -

Gunn Honda responded

Great to hear – Thank you for choosing Gunn!

June 22, 2023

I brought in my vehicle for factory recall service. They handled the needed work efficiently and promptly. They did not try to oversell me at all. They were friendly and treated me with respect. More

by HO249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Jun 22, 2023 -

Gunn Honda responded

We are thrilled to hear about your experience with Gunn Honda!

June 22, 2023

Excellent work, sterling service writer support, but WAY TOO SLOW—3 hours for oil, filters and tire rotation. Service writer was excellent, but the shop needs to do way better on timeliness. More

by C Harper
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Parish Malone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Esparza—a superstar
Jun 22, 2023 -

Gunn Honda responded

Thanks for taking the time to leave your review! We are so happy to hear we have provided excellent service! Come back anytime!

June 22, 2023

Once again, Joe Esparza in Service has been very helpful. I took our Honda Odyssey to get the Adaptive Cruise recalibrated and it is like new again. More

by Smilin' Dave
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Jun 29, 2023 -

Gunn Honda responded

We are happy to hear that the service dept. was able to assist you! If you need anything please don't hesitate to reach out!

June 21, 2023

Toni, the young man that took care of me at Gunn Honda is the best! I was treated with utmost respect, ALL my questions were honestly answered and I felt very comfortable with all the information I was given More

by Carmen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toni
Jun 22, 2023 -

Gunn Honda responded

Thank you for choosing Gunn!

June 20, 2023

Super duper good people cars location coffee waiting room effieciancy friendliness courtesy but no military discounts boo More

by Jkcoxjr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Valague
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2023 -

Gunn Honda responded

We are happy to hear about your experience at Gunn Honda! Thank you for choosing Gunn.

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