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Gunn Honda - Service Center

San Antonio, TX

4.8
2,132 Reviews

2,132 Reviews of Gunn Honda - Service Center

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April 16, 2025

Brought in 2022 Civic for a recall repair. Treated well, and car was repaired quickly. More

by raseegmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Alaquinez
Apr 23, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear that you had a positive experience with your 2022 Civic recall repair. It’s great to know you were treated well and that the repair was completed quickly. We appreciate your trust in us and look forward to serving you again!

April 14, 2025

Very prompt and detailed attention to problems with your automobile. Very courteous and professional service. More

by kathleenscrimpsher1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Gunn Honda responded

Thank you for sharing your positive experience! We're thrilled to hear that you received prompt, detailed, and professional service. Our team strives to provide courteous care, and we appreciate your recognition. We look forward to assisting you with any future automotive needs!

April 04, 2025

Friendly service. Coordinated with my schedule recommended service needed and reviewed service items with me when done More

by mcobh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Vasquez and Chanti Vong
Apr 23, 2025 -

Gunn Honda responded

Thank you for your kind review! We’re happy to hear that our team provided friendly service and was able to coordinate everything around your schedule. It’s great to know the service recommendations and follow-up were helpful. We appreciate your trust and look forward to your next visit!

April 03, 2025

The service was great. Tony did a great job of keeping me informed and checking me out. More

by Cmitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 23, 2025 -

Gunn Honda responded

Thank you for your great feedback! We're so glad to hear that Tony provided excellent service and kept you well-informed throughout your visit. Communication and customer care are very important to us, and we’re happy your experience reflected that. We appreciate your business!

April 01, 2025

Chanti was the lady I felt with. She was friendly and explained the services and the $ value of each service and wait time. For anything outside the norm she came and explained the i More

by mcwade1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti
Apr 23, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We’re so glad to hear that Chanti took such great care of you. Her clear communication about services, pricing, and wait times is exactly the level of transparency we strive for. We’re thrilled you were extremely satisfied and appreciate your trust in us!

April 01, 2025

Toni Simpson was awesome and very courteous! Gunn Honda dealership is a really great place for services for your vehicles, the staff is very friendly! More

by divya22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parish Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Morin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Pendergrass-Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donny Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni Simpson
Apr 23, 2025 -

Gunn Honda responded

Thank you so much for your kind words! We're thrilled to hear that Toni Simpson provided you with such courteous and awesome service. It's always our goal to create a friendly and welcoming environment, and we’re glad you felt that during your visit. We truly appreciate your support of Gunn Honda!

March 28, 2025

Great service. The only issue is that when I went to pickup the vehicle, it took several min for someone to acknowledge me and page my service rep. More

by cmlackups
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Toepfer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Gunn Honda responded

Thank you for your feedback! We're glad to hear you received great service, but we apologize for the delay when picking up your vehicle. We appreciate your patience and will work on improving our responsiveness. We look forward to serving you again in the future!

March 26, 2025

Went in for a service recall. The advisor was friendly, helpful, explained the process thoroughly and set expectations. The service took about 3 hours, she texted when it was read More

by serch18
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanti Vong
Mar 26, 2025 -

Gunn Honda responded

Thank you for sharing your experience! We're so glad to hear that your service visit went smoothly and that our advisor provided helpful, thorough communication. We strive to make every visit efficient and stress-free, and we’re happy to know we met your expectations. Thank you for your trust!

March 26, 2025

Excellent service by Joe Esparza. He is very customer oriented and provides honest advice on car service. More

by VJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
Mar 26, 2025 -

Gunn Honda responded

Thank you for your great review! We're thrilled to hear that Joe Esparza provided excellent service and honest advice. His customer-oriented approach is something we deeply value, and we're glad he was able to meet your needs. We truly appreciate your trust in us!

March 16, 2025

Parts were ordered promptly and installed properly. Service advisor recommended services but never pressured us to complete them. More

by Aztlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chanthi Vong
Mar 26, 2025 -

Gunn Honda responded

Thank you for your feedback! We're happy to hear that the parts were ordered and installed promptly, and that our service advisor provided helpful recommendations without any pressure. We aim to create a transparent and stress-free experience, and we appreciate your trust in us!

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