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Gunn Honda - Service Center

San Antonio, TX

4.8
2,105 Reviews
Call Service Center (210) 361-9784

2,105 Reviews of Gunn Honda - Service Center

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February 03, 2025

Very polite staff and informative. Answered all my questions and explained the process of what was to be done on my car. Avianna and Dashaun Cole are amazing. The best part is they More

by vegamark1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avianna and Dashaun Cole
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Feb 25, 2025 -

Gunn Honda responded

Thank you for your wonderful review! We’re so glad to hear that Avianna and Dashaun provided you with helpful, informative service and kept you updated on your wait time. Our team strives to make every experience as smooth as possible, and we truly appreciate your feedback. Looking forward to your next visit!

February 01, 2025

Great service and appreciate the communication and options provided for resolving the issues with my vehicle More

by Josh S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Gunn Honda responded

Thank you for your kind review! We're glad to hear that you appreciated our service, communication, and the options provided for your vehicle's needs. Keeping our customers informed and offering the best solutions is always our priority. We appreciate your trust and look forward to assisting you again!

February 01, 2025

Great service and minimum waiting. A good job explaining the service my car needed and waiting time. More

by mortiz35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arianna K.
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Feb 03, 2025 -

Gunn Honda responded

Thank you for your great review! We're happy to hear that you had a smooth experience with minimal wait time. Clear communication about your vehicle's service is a top priority for us. We appreciate your support and look forward to serving you again in the future!

January 31, 2025

Gunn Honda service and maintenance ensures that our van is safe and reliable for my family. More

by RememberGoliad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Gunn Honda responded

Thank you for your wonderful review! We’re so glad to hear that our service and maintenance have kept your van safe and reliable for your family. Ensuring the safety of our customers is our top priority, and we appreciate your trust in us. We look forward to serving you again!

January 31, 2025

Professional and knowledgeable staff. Nice and friendly. Good coffee bar. Nothing else to say ok More

by ajbily
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We're glad to hear that you had a great experience with our professional and friendly staff. It’s also great to know you enjoyed the coffee bar! We appreciate your support and look forward to serving you again in the future.

January 31, 2025

Best customer service and professionalism I have experienced at a car dealer. Sales and Service! More

by L
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

Gunn Honda responded

Thank you for your amazing review! We’re thrilled to hear that you had the best customer service experience with both our sales and service teams. Providing top-notch professionalism and care is our priority. We truly appreciate your support and look forward to serving you again!

January 30, 2025

Service staff and Bobby were great. They explained the service and findings very thoroughly. Service was completed in a reasonable time frame. Thank you. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby
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Feb 03, 2025 -

Gunn Honda responded

Thank you for your wonderful review! We're so glad to hear that our service staff, especially Bobby, provided thorough explanations and completed the service in a timely manner. We appreciate your trust and look forward to continuing to serve you in the future!

January 29, 2025

Everyone was very helpful and answered questions and let me know what was happening. I had no complaints. More

by Sksparkman70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Esparza
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Feb 03, 2025 -

Gunn Honda responded

Thank you for your kind review! We’re so happy to hear that our team was helpful and provided clear communication throughout your experience. It’s great to know everything went smoothly, and we truly appreciate your feedback. We look forward to serving you again in the future!

January 28, 2025

Service department technicians were rude and didn’t really have any great qualities when it comes to customer service. Made me wait in the waiting area for an extra 45 minutes in the waiting room befor More

by aaron.jones154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mason
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Feb 25, 2025 -

Gunn Honda responded

Aaron, thank you for bringing this to our attention. We're truly sorry you had a bad experience. If you would like to discuss in what ways we can improve, please reach out to us directly. We'd love the opportunity to understand how we can better serve you moving forward. Thank you!

January 27, 2025

Service advisor, Avianna was thorough, helpful, and nice. Facility is comfortable and clean while I waited for service. Been taking my suv here for about a year and they keep my vehicle running well. More

by DeeRodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avianna
Report | Print
Jan 27, 2025 -

Gunn Honda responded

Thank you for your thoughtful review! We're thrilled to hear that Avianna provided thorough and helpful service. It's great to know you find our facility comfortable and clean, and we appreciate your trust in us to keep your SUV running smoothly.

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