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Guntersville Chevrolet - Service Center

Guntersville, AL

4.7
510 Reviews
Call Service Center (256) 594-8252

510 Reviews of Guntersville Chevrolet - Service Center

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May 26, 2022

Dealership was very helpful with my needs. They got me in for an oil change with short notice. More

by david.mccormick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
May 29, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 26, 2022

I highly recommend this dealership, John and Jessica in the service department we’re very friendly and professional. They made us feel right at home. They provided us a nice car to drive while ours was be More

by Russell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service department , Jessica Mullins
Report | Print
May 29, 2022 -

Guntersville Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 25, 2022

I was very pleased with the service I received. I was especially happy John gave me a vehicle to drive while my car was in the shop so I could get to work and back. More

by Maria Kirkland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
May 27, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2022

What a great experience! !!! Customer service was the best. Quick with a relaxing atmosphere. I will for sure be back. More

by pdorsett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conley
Report | Print
May 22, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Guntersville Chevrolet and we hope to see you again.

May 15, 2022

Awesome service experience. They got me in and out in no time. I highly recommend this dealership and the service department is top notch! More

by HENDRICKSON12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beth Patterson
Report | Print
May 17, 2022 -

Guntersville Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

May 15, 2022

Completed what should have been fixed the first time and then never fixed the issue after 3 days of returning vehicle. More

by jdbsr66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Report | Print
Jun 09, 2022 -

Guntersville Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (256) 677-9919 to discuss your concerns, as your satisfaction is of utmost importance to us- or if we can get your name and number I'm happy to have my General Manager reach out.

May 14, 2022

The staff were very helpful and friendly. The customer service in the service department and the front desk were very helpful. More

by TERESALYLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in service also, Jessica Mullins
Report | Print
May 16, 2022 -

Guntersville Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Guntersville Chevrolet! We hope to see you soon!

May 12, 2022

Jason and John in the service department was very courteous, caring. Kept me informed about my car. I really appreciate the way I was treated by both of them More

by DLEESEWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in the service department., Jason Lanigan
Report | Print
May 16, 2022 -

Guntersville Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

I brought it in for warranty repair and my truck was returned still making the same noise. Less than one day later it broke down on the side of the road and the engine was broken internally. If this sur More

by cmcmahill
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica Mullins
Report | Print
May 08, 2022

Went in for recall. Quick and pleasant experience. Service team was eager to help. Setting up date and time for repairs was easy. More

by j_handrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Mullins
Report | Print
May 10, 2022 -

Guntersville Chevrolet responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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